Customer Relations Consultant

Zest Recruitment and Legal Consultancy have an exciting opportunity for a Customer Relations Consultant to join a leading Insurance business based in Swansea (on site parking). The business operates on a hybrid working pattern of 3 days in the office 2 days working from home. The Customer Relations Consultant provides an excellent claims service through the resolution of any reportable complaints, including those addressed to the Chief Executive, The Financial Ombudsman Service, Lloyds, or any other relevant regulatory body. The ideal candidate will be experienced in dealing with regulated complaints within timescales in accordance with the complaint handling procedures. Or if you are an experienced claims handler looking to deal with complex complaints this could be the next move for you! The business offers a highly competitive salary, bonus and benefits package, for more information please contact the recruitment team or click apply or immediate consideration