Early Stage (ESOP) Dialer Agent

Our client, a large financial institution, is looking for a Early Stage (ESOP) Dialer Agent for a 6-month remote work position. This is an excellent opportunity for a Early Stage (ESOP) Dialer Agent with a financial services background  As a Early Stage (ESOP) Dialer Agent your duties will include but not be limited to:  Performing inbound and outbound calls to clients to collect past-due payments; Responding to questions about past-due accounts; and Work out a payment plan. Completing risk assessments and providing clients with remedies for hardships. Qualifications required for the Early Stage (ESOP) Dialer Agent include: Strong communication and writing skills - French/English is an asset but not mandatory 2 years of previous call center or customer service experience Basic understanding of Consumer Collections and relevant functional procedures