Employment and Skills Coach

TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint a Employment and Skills Coach. Location: Wembley, North West London (3 days working from home per week) Start date: 1st to 15th July Length of Contract: Permanent Pay: £30,000 to £35,000 per annum Hours of work: 37.5 hours – business hours only between 09:00am and 17:00pm Be responsible for developing and delivering employment and skills services which respond to customers need and create a sector leading Employment and Training service. The role will successfully lead, develop and manage exemplary, collaborative Employment and Training programmes and services that maximise the reach and impact of the service. Giving advice and guidance to residents to ensure their satisfaction. Your duties: * Provide a consistent service of professional Information, Advice and Guidance services and practical employment support in line with service standards and support customers to access employability, training, work-placements, sustainable work and better work opportunities * Implement a blended approach of advice and guidance by utilising a combination of digital, phone and, where appropriate, direct delivery to maximise engagement, support and progression to customers * Use a variety of approaches to engage customers and referrals, creating positive relationships and rapport which help them plan and achieve their employment aspirations * Provide personalised in-work support to enable customers to sustain employment and maximise opportunities for on-going development and progression in work * Establish effective partnership and stakeholder relationships with relevant local organisations and agencies including RSLs, DWP and third sector organisations * Provide financial guidance including planning around UC Assessment periods and Better off Calculations (BOCs), to ensure that customers are fully informed about the financial benefits of returning to work and how they will pay their rent or any rent arrears Essential requirements for this role: * Access to a car and full UK driver’s license * Experience liaising with tenants * Hold a level 4 qualification or above, or be willing to work towards one, in advice and guidance or another relevant and transferrable subject If this position is of interest to you and feel you possess the required skills set, please apply via this advert and we will get in contact with you. Due to volume of applications, if you’ve not heard from us within 36 hours, please assume that you’ve been unsuccessful on this occasion. However, will ensure we are running other positions by you in future, and we appreciate your interest