Director of Development

DATE: June 12th,2024

LOCATION: Toronto, ON – Development & Communications Team

COMPENSATION: $95,042 - $124,742 Annually Prorated

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,878 annually and providing 1,882 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a Director of Development.

Job Summary

The Director of Development plays a pivotal role in supporting LOFT Community Services' Development & Communications department. Their primary responsibilities include managing and coordinating major gift fundraising activities to generate new revenue and maintain donor relationships. They are tasked with executing strategic fundraising initiatives, engaging senior staff and volunteers, and ensuring the effective stewardship of donors.

To excel in this role, the incumbent must possess advanced skills in donor cultivation, solicitation, and stewardship, as well as proficiency in CRM software for managing donor data and strategies. The individual should be capable of independently developing and implementing fundraising plans, demonstrating a high degree of organizational aptitude and resourcefulness, while consistently meeting revenue targets in a dynamic environment. Furthermore, the incumbent should be prepared to collaborate on special projects related to LOFT's fundraising efforts

LOFT's Development team is responsible for securing the financial resources and capital to support the organization’s Vision and Mission. Through fundraising campaigns, grant writing, donor relations, major gift cultivation, marketing communications, and event planning, the team builds and nurtures relationships with donors, foundations, and businesses to generate funds that enable the organization to operate and provide initiatives that support the needs of our most vulnerable citizens. The department works closely with the CEO, Board of Directors, and Fundraising Committee to communicate the organization's goals and impact and encourage growth and success.

What You Will Do

Major Gift Fundraising

• Direct major giving activities with a focus on new revenue generation.
• Develop and maintain a donor portfolio capable of significant contributions of $15.00 or more.
• Personally conduct virtual and in-person cultivation meetings, solicitation calls, and stewardship activities.
• Develop and implement cultivation, solicitation, and stewardship strategies for each donor.
• Strategically involves and supports senior staff and volunteers in cultivating, soliciting, and stewardship.
• Identify recruit, onboard, and support senior volunteer solicitors.
• Collaborate with volunteers, colleagues, and program staff to identify and cultivate new prospects.
• Work with the Senior Development Coordinator to create compelling proposals and reports.
• Identify and qualify new donor prospects.
• Collaborate with the Manager of Strategic Partnerships and Grants on joint activities.
• Efficiently capture strategies, plans, and contact reports and moves management in Raisers Edge (CRM database).
• With the support of the Senior Development Coordinator, develops and manages a portfolio of donors on behalf of senior fundraising volunteers:
• Manages donor relationships, provides briefing materials, meeting materials, and call reports, and supports proposals when assigned.
• Prepares, writes, and submits proposals, reports, and other correspondence.
• Research prospective funders and maintain an active list to secure additional partners and create a portfolio/pipeline.
• Schedules cultivation, solicitation, and donor stewardship meetings.
• Maintains solicitation calendar to ensure that proposals and reports are submitted on time for donors.
  

Financial and Operational Planning & Reporting

• Collaborate with the VP of Development & Communications to develop annual budgets and forecasts.
• Develop the major gifts operational plan within the broader development strategy.
• Ensure the delivery of a donor-centric major gift program.
• Provide input on the major gift and campaign pipeline analysis to identify risks and opportunities.
• Support innovation in major gift and campaign fundraising efforts.
  
  

General Responsibilities

Leadership:

• Lead and develop direct reports to maximize productivity and employee satisfaction.
• Ensure staff development and performance goals are met.
• Build effective relationships with program staff and ambassadors as a development team representative.
• Handle ad hoc tasks that may arise, demonstrating flexibility and a quick response.
• Promotes and demonstrates the purpose and mission of the organization within the workplace and the CCO community.
  
  

Supervision:

• Provides direct supervision, mentoring, coaching and performance evaluation to Manager, Grants & Strategic Partnerships and Senior Development Coordinator.
• Directly responsible for providing orientation, training, supervision and evaluations of assigned employees.
  
  

What You Bring

Must Haves

• Post-secondary education in development, marketing, communications, or equivalent experience.
• Seven or more years of experience in fundraising, with a strong focus on major gifts.
• Proficient with Microsoft Office Suite and Microsoft Office Suite and fundraising software, preferably Blackbaud products
• Commitment to LOFT’s mission of serving people with complex health challenges, addictions, and poverty.
• Proven experience with antiracist and DEI practices.
• Excellent written and spoken communication abilities.
• Strong collaborative approach and superb people skills.
• Demonstrates ownership and responsibility in their work.
• Natural curiosity and drive to investigate and resolve issues.
• Flexible and adaptable in an evolving organization.
• Strong commitment to skills development and learning.
• Ability to handle sensitive and confidential information with diplomacy.
• Ability to develop and implement both short and long-term donor strategies.
• Outstanding ability to manage multiple projects within tight timelines.
• Strong planning, data, and financial analysis capabilities.
• Knowledge of donor-centered fundraising and a commitment to improving the donor experience.
• Understanding of cultural competency and anti-oppression framework;
• Excellent customer service skills for supporting partners, volunteers, and donors.
• Discretion with sensitive and confidential information.
• High proficiency with Microsoft Office Suite, experience with fundraising software, preferably Blackbaud products, and a demonstrated ability to learn new software applications as required
  
  

Nice-to-Haves

• Reflective of a multi-barriered group, as serviced by the program, a strong asset
• Ability to communicate in a different language, an asset
  
  

What We Offer

• A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
• Defined Benefits Pensions Plan
• 24/7 Employee Assistance Program
• E-learning program available all year round
• Starting vacation time above minimum standard,
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
• Tuition reimbursement program
• Maternity-leave top up program
  
  

Our Commitment to Diversity and Inclusion

LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Note: All LOFT employees are required to be COVID-19 vaccinated as a condition of hire in accordance with LOFT’s Vaccination Policy; unless they are employed in or work regularly with staff who are employed in, non-client facing roles.

Note: A satisfactory vulnerable sector check (VSC) is also required.

CLOSING DATE: July 8th, 2024

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.

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