Company:
Abbatt Property Recruitment
Location: London
Closing Date: 24/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About the Role
We are seeking an experienced operational manager to join our team as a Development Manager. As a key member of our management team, you will be responsible for delivering effective service levels and acting as the representative towards customers, clients, and developers.
Main Responsibilities:
- Deliver high-quality service levels, ensuring all areas of the development are fully presentable, serviced, and properly maintained.
- Identify and deliver ongoing training needs to support the team, utilizing internal and external methods and support.
- Monitor and manage performance, setting guidelines, managing holiday/sickness absences, and organizing shift cover.
- Effective cost control and review of expenditure and accounts, including assisting with setting service charges and presenting of accounts.
- Hold proactive customer/contractor and client meetings, ensuring issues are promptly administered and dealt with within agreed timeframes.
- Investigate and respond to complaints, collaborating with the Regional Manager in Stage 2 complaints responses.
- Undertake required risk assessments, health and safety checks, and routine testing requirements, ensuring concerns are acted upon and completed within the given timeframe.
- Support with the monitoring and supervision of contractors, carrying out works on and around the development.
- Carry out regular inspection audits of the site and take/organize remedial action if and when required.
Benefits:
- 25 days annual leave
- Birthdays off
- 4% pension scheme
- Critical illness cover
- Private Medical
- Discounted gym memberships
- Death in service - 2x annual salary
If you are a motivated and experienced operational manager looking for a new challenge, please apply with your CV and Abbie will reach out to discuss further.
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Abbatt Property Recruitment