Host - Restaurant

At Coast Victoria Hotel & Marina by APA the Host will contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for Coast Hotels Food & Beverage operations. Responsibilities: Acts as an Ambassador for Coast including greeting guests, making them feel welcome, and handling basic inquiries Provides customer service by seating guests, providing food and/or beverage product knowledge, managing reservations, handling cash, cheques, credit and debit card transactions in accordance with Hotel Policies Adheres to quality and industry standards when completing tasks Checks on guest satisfaction and follows up on requests where possible and appropriate Ensures the safety and security of the property, the ambassadors and guests when completing tasks Stocks supplies and maintains inventory levels Demonstrates a customer service attitude with internal / external contacts Other duties as required Skills/Knowledge/Experience: Industry-specific certifications such as FOODSAFE and Serving It Right Hepatitis A vaccination recommended Professional attitude and appearance Excellent communication, interpersonal, and customer service skills Cash handling experience an asset Ability to multi-task High attention to detail Secondary school diploma preferred Strong time management and organizational skills Knowledge of health and safety regulations Knowledge of menu items Ability to work as part of a team and independently Workplace Hazardous Materials Information System (WHMIS) training an asset Exemplifies Coast’s core values and enjoys working in a culture of accountability Able to work a flexible schedule, which includes evenings, weekends and holidays