Customer Service Advisor

Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisor to work from their site in Wrexham   For the successful Customer Service Advisor our client is offering: Salary up to £25,000 per annum Monday to Friday 8.30am till 5.00pm Permanent position Benefits: Free parking, 20 days + Bank Holidays + Pension The role - Customer Service Advisor : Responsible for managing inbound calls, emails and responses to customers Handling a range of enquiries across two services in the UK Region Manage and take ownership of any complaints from customers and members of the public Administer emails and respond to customers via telephone and written methods where necessary  What our client is looking for in a Customer Service Advisor : Previous customer service experience - ESSENTIAL Experience working with customer complaints / problem solving - ESSENTIAL Good MS Office Literacy - ESSENTIAL Confident communicator Able to cope under pressure in a call handling environment Key skills or similar Job titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager  Commutable From: Wrexham, Chester, Denbighshire  For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business