Transport Development Support Officer

Job Title: Transport Development Support Officer

Location: Dorchester (Hybrid)

Contract Type: Temporary

Salary: £12.16 per hour

Expected hours: 37.00 per week

Day to Day Responsibilities:

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• Answering calls and emails from various stakeholders such as parents, contractors, schools, and passenger assistants.
  
• Liaising with internal and external parties
  
• Utilizing Microsoft Office, Teams, and internal software applications.
  
• Performing data entry tasks.
  
• Accessing and learning new applications as required.
  
• Conducting route evaluations using mapping software to assess transport suitability
  
• Handling initial complaints and escalating them to senior team members when necessary
  
• Maintaining accurate records of activities.
  
• Organizing route cover for Passenger Assistants.
  

Required Skills and Qualifications:

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• BTEC National Certificate, NVQ Level 3, or equivalents.
  
• Experience and knowledge within the role's responsibilities, including standards, procedures, and health & safety
  
• Office experience, data analysis, IT proficiency, and Health & Safety application.
  
• Strong communication, deadline management, and problem-solving skills.
  
• Team player with numeric proficiency and adaptability, maintaining composure in varied situations and fulfilling travel requirements.
  

Benefits:

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• Company pension
  
• On-site parking
  
• Referral programme
  
• Work from home
  

Please Apply below or call us on 0121 270 8878.

Email us at [email protected]