Company:
Randstad Canada
Location: Cornwall
Closing Date: 07/08/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Position: Operational Manager
Industry: Logistics
Location: Etobicoke
Shift: Morning preferred (7:00am - 4:00pm) with 1 hour lunch
Salary: $90,000 - $110,000, dependent on experience.
As a Operations Manager, you will play a crucial role in overseeing and leading a team in day-to-day operations. Responsible for ensuring that the operations of the terminal running smoothly and efficiently, as you will be supervising a team of 25+ individuals. It will be important identify any opportunities of improvement. The accuracy of tracking orders and keeping cost as low as possible will be vital to this role.
Advantages
- Competitive base salary of 90,000 - 110,000.
- Vacation: 2 weeks
- Full Benefit Package (Health, dental, medical, etc)
- An extensive onboarding and training program that will set you up for success.
- Great growth potential to move up within the company.
Responsibilities
- Oversee operations of the call center handling freight inquiries and customer issues.Ensure timely and effective resolution of escalated calls and complaints.
- Manage communication and coordination between 6 terminals for direct line hauls.Maintain meticulous attention to detail in manifest accuracy and scheduling of pick-up and delivery times.
- Liaise with vendors and mobile mechanics for truck maintenance and repairs. Interact regularly with landlords regarding property rentals and maintenance.
- Approve drivers' trip sheets, monitor miles and hours worked, and oversee payroll processes. Lead hiring and manage direct reports including drivers, dispatchers, and dock personnel.
- Conduct joint sales calls with sales representatives and assist in customer acquisition efforts. Collaborate closely with other departments for seamless operations.
- Manage cost efficiency initiatives and ensure low-cost operations, focusing on minimizing damaged goods.
- Oversee invoicing, auditing processes, and analyze key performance indicators (KPIs) such as cost per mile and overtime.
Qualifications
- Requires 3-5+ years of Operational leadership experience including exhibiting leadership capabilities to handle escalated issues and ensure that day-to-day operations are running smoothly.
- Has experience overseeing a team of 30+ people (Shippers, receivers, customer service/call centre, drivers, material handlers, dispatchers ) and working with other supervisors.
- Preference to work the morning shift (7:00am - 4:00pm). Monday to Friday.
- Previous experience in logistics & trucking will be considered a plus.
-Clear and effective communication with drivers, vendors, and internal departments. Provide leadership, coaching, and direction to the team. Address customer complaints promptly and professionally.
-Thrive in a fast-paced environment, multitasking effectively to meet deadlines. Develop solutions for logistics challenges and optimize freight delivery schedules. Handle extra freight demands and ensure timely delivery.
- Maintain high standards of customer service, both internally and externally. Ensure professionalism and respect in all interactions. Manage morning deliveries and evening line hauls efficiently.
Summary
Jordan Santos
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/jordanmatthewsantos/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.
#J-18808-LjbffrIndustry: Logistics
Location: Etobicoke
Shift: Morning preferred (7:00am - 4:00pm) with 1 hour lunch
Salary: $90,000 - $110,000, dependent on experience.
As a Operations Manager, you will play a crucial role in overseeing and leading a team in day-to-day operations. Responsible for ensuring that the operations of the terminal running smoothly and efficiently, as you will be supervising a team of 25+ individuals. It will be important identify any opportunities of improvement. The accuracy of tracking orders and keeping cost as low as possible will be vital to this role.
Advantages
- Competitive base salary of 90,000 - 110,000.
- Vacation: 2 weeks
- Full Benefit Package (Health, dental, medical, etc)
- An extensive onboarding and training program that will set you up for success.
- Great growth potential to move up within the company.
Responsibilities
- Oversee operations of the call center handling freight inquiries and customer issues.Ensure timely and effective resolution of escalated calls and complaints.
- Manage communication and coordination between 6 terminals for direct line hauls.Maintain meticulous attention to detail in manifest accuracy and scheduling of pick-up and delivery times.
- Liaise with vendors and mobile mechanics for truck maintenance and repairs. Interact regularly with landlords regarding property rentals and maintenance.
- Approve drivers' trip sheets, monitor miles and hours worked, and oversee payroll processes. Lead hiring and manage direct reports including drivers, dispatchers, and dock personnel.
- Conduct joint sales calls with sales representatives and assist in customer acquisition efforts. Collaborate closely with other departments for seamless operations.
- Manage cost efficiency initiatives and ensure low-cost operations, focusing on minimizing damaged goods.
- Oversee invoicing, auditing processes, and analyze key performance indicators (KPIs) such as cost per mile and overtime.
Qualifications
- Requires 3-5+ years of Operational leadership experience including exhibiting leadership capabilities to handle escalated issues and ensure that day-to-day operations are running smoothly.
- Has experience overseeing a team of 30+ people (Shippers, receivers, customer service/call centre, drivers, material handlers, dispatchers ) and working with other supervisors.
- Preference to work the morning shift (7:00am - 4:00pm). Monday to Friday.
- Previous experience in logistics & trucking will be considered a plus.
-Clear and effective communication with drivers, vendors, and internal departments. Provide leadership, coaching, and direction to the team. Address customer complaints promptly and professionally.
-Thrive in a fast-paced environment, multitasking effectively to meet deadlines. Develop solutions for logistics challenges and optimize freight delivery schedules. Handle extra freight demands and ensure timely delivery.
- Maintain high standards of customer service, both internally and externally. Ensure professionalism and respect in all interactions. Manage morning deliveries and evening line hauls efficiently.
Summary
Jordan Santos
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/jordanmatthewsantos/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.
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Randstad Canada
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