Specialist - Truck Ordering & Upfit

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany. Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right. What will you do? Place orders for high volume, high value & complex vehicles and equipment according to customer requirements, ensuring accuracy in specifications and compatibility. Select delivering dealers based on internal rating systems, experience and associated costs to optimize order fulfillment and customer satisfaction. Communicate specific client requests and instructions to delivering dealers, ensuring they understand and fulfill customer expectations. Interface with clients, manufacturers, dealers, and internal customers to facilitate smooth communication and resolve any issues related to orders and upfitting. Check vehicle orders thoroughly to confirm that all specifications are correctly entered and aligned with customer requirements. Consult with clients and vendors ahead of placing orders to recommend the best possible outcome for a particular ordering cycle. Understand all the steps necessary for importing a vehicle into Canada, both for pre-clearance and non-preclearance situations. Resolve issues during the ordering and upfitting process, escalating complex problems as needed. Assist the Truck Specification Analyst group with dealer and vendor selection to ensure Canada quotes are consistent with geography and client expectations. Provide clients and vendors regular updates on the status of orders and upfitting projects to ensure the successful delivery of vehicles. Seek opportunities to improve processes, focusing on efficiency and quality in order and upfit workflows. Perform all other duties and special projects as assigned. What are we looking for? High School Diploma or equivalent, a degree in Business Administration or relevant field preferred. Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.). 4-6 years’ experience in fleet management, administrative services or related fields. Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department. Understanding the MD/HD marketplace & related vendors, in Canada, is preferred. Reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and security. Proactive, organized approach to multitasking and prioritization. Effectively manages time and consistently meets deadlines with some guidance from manager. Strong interpersonal and customer service skills. Pay: We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $76,900.00 - $111,505.00 CAD annually for full time employees. The annual compensation range is comprised of base pay earnings. At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way. Holman is a proud equal opportunities employer and we are committed to creating a welcoming, inclusive and barrier-free workplace. We are committed to providing accommodations to all applicants throughout the interview process, upon request, in all aspects of the selection process. #J-18808-Ljbffr