Parts Advisor

Brook Street (UK) Limited is working on behalf of our Templepatrick client who has an exciting opportunity for you to join their new team as a Full Time Parts Advisor. Key Duties & Responsibilities * Fulfilling enquiries and orders from retail customers and our own workshop via telephone, face to face, e-mail etc. * Proactive selling and upselling of parts to existing and new customers, relationship building with customers * Maintaining an efficient stock control system * Goods inward stock handling, ensuring that all goods are received and checked and stored accurately * Parts picking from stores * Conducting stock inventory management * All administrative duties associated with parts ordering and returns * Managing parts warranty and return claims within the desired time frames * Ensuring that the Parts Department runs as efficiently as possible * Ensuring that customer demands are met, and that the correct solution is supplied * Ad hoc duties commensurate with the position Criteria * Relevant parts experience, working within a franchised dealership parts department would be highly desirable * Experience of working in or knowledge of the plant or agri industry * PC Literate and previous experience of using stock control systems * Ability to work as part of a team * Ability to communicate effectively at all levels, both internally and externally, in a professional manner * Being accountable * A full driving license The core hours of work will be Monday to Friday; 08:30 - 17:00, however, some flexibility will be expected outside of these hours as needed due to operational requirements. As well as a competitive starting salary, the client also offer a benefits package that includes generous holidays, pension scheme with generous employer contributions, a health cash plan and access to a cycle to work scheme. Please send CV to Colleen Farquharson via the link