Assistant Manager (CAN) - St. Laurent Centre

The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.   The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. Your role in a nutshellAs an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will partner with the Shop Manager to drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.More about the roleLead & work as part of a successful, engaged team to best meet the needs of our customersHelp to shape a customer focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to lifeProblem solves effectively & proactively as much as possible using available resourcesCommunicate effectively & act as a flexible & responsible role model to your teamEnsure development of customer loyalty to further build The Body Shop brandWork with the Shop Manager to meet sales & performance targetsWork with the Shop Manager to manage stock; monitor & manage changeUse the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performanceIdentify & attract high potential candidates & develop current team members to succeed in their goalsInterest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our productsWhat we look forExperience in a customer facing role, people leadership & team developmentAbility to meet sales & performance targets with outstanding planning & organizing skillsAbility to work collaboratively within a feedback cultureOutstanding problem solving & communication skillsExperience using data (KPI’s) to make sound business decisions preferredComfortable with Microsoft Office SuiteWork flexible hours, including holidays, nights, and weekends to meet the needs of the businessFlexibility to work across Sunday to Saturday is requiredWhat we offerBenefits start within your first monthComprehensive onboarding in your new positionTraining hours for you & your team as neededA 50% discount on regular product & 30% on GiftsFreebies - when we launch new products, we want our Teams to be the first to fall in love with themPaid volunteer days - so you can spend time with the causes that matter to youAbility to make connections with Community Partners to drive local activism(UN) Uniform- We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel goodAbility to offer a real living wage to your Customer ConsultantsOpportunities to grow within the BrandEncouragement & support to be exactly who you are – employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability NetworkTalent DriversCollaborative SkillsCommercialityLeadershipPersonal ConductPurposeWe believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all. The Body Shop Limited is an equal opportunity employer.  Should you require accommodation during the interview process, please advise the recruiter when contacted for an interview.