Service & Hire Administrator

Our client, one of UK’s leading materials handling providers is currently recruiting for an experienced Administrator to join their growing team. This role will be working in the Service & Hire department to assist Customers with Parts and Equipment hire. The role with be for a Fixed Term Contract of 3 Months, with a view to go Permanent if the role progresses well. ROLE: * Develop short term hire revenue through canvassing and cold-calling new and existing hire customers. * Recording enquiries, producing quotations, arranging transport for equipment and ensuring invoicing and payment is completed. * Assist with customer enquiries and telephone calls. * Plan and distribute service repairs to Engineers or to Sub-contractors. * Assist with Hire and Transport requests, ensuring that all equipment movements are logged with charges & costs correctly. * Record Engineer’s time sheets. * Process all job sheets and apply the appropriate charges. * Prepare estimates and arrange follow up work with Engineers / Customers. * Manage the equipments examination records, arranging inspections as and when required. * Manage all driver training requirements for the depot. * Compile customer KPI reports as agreed and defined by the customer. * Ensure all service department paperwork and jobs are ready for invoicing. REQUIREMENTS: * Proficient in MS Office particularly Word and Excel. * Excellent customer service skills. * Attention to detail. * Flexible, with a can-do attitude. * Ability to work within timescales and to meet deadlines. MORE JOB INFO: Parking available. Office based role with no hybrid working. Monday to Friday 8:00am - 5:00pm