Program Coordinator

Schedule: Tuesday to Saturday 8:30am-4:30pm (Working Tuesday and Thursdays in Maple Ridge and Wednesday, Friday, and Saturday in Vancouver)

Job Summary
The Program Coordinator is responsible for assisting in the day to day operations and maintenance of the programs at the Resource Center and Outreach Services (Vancouver and Maple Ridge), by developing, implementing and evaluating programs, staff & client management, strategic plans, goals, objectives and policies. The position will perform such tasks as referral and subsidy vacancy management, administrative tasks, providing supervision to a staff group and ensuring program maintenance and safety. In addition to this the position the Program Coordinator is responsible for supporting the direct delivery of support services to clients by ensuring that staff deliver program and support services, and enable clients to enter, maintain and exit programs when appropriate.

Required Qualifications

• BA or Diploma in Mental Health or related field and two years experience or the equivalent combination of education, training and experience.
• Three years in a mental health setting, including one of those years being supervisory experience and one year of program development and evaluation.
• Class 5 driver's license and access to a vehicle, as you may need to travel.
• Proof of Covid-19 Vaccination
• Ability to provide/obtain the following upon hire:
  • Emergency First Aid Certificate and CPR
  • Criminal Records Clearance through the Ministry of Justice
  • WHMIS Certificate
  • TB Clearance (done within past 6 months)

Knowledge and Abilities

• The ideal candidate has strong knowledge of mental illness and treatment modalities, and has kept current with new developments in mental health.
• Proven leadership skills with the ability to delegate and resolve conflict.
• Knowledge of the principles underlying crisis management and intervention.
• Knowledge of culturally sensitivities.
• Knowledge of BC Housing HIFIS Databases.
• Knowledge of HOP/HPP/CBCHB Supplement Programs
• Knowledge of the services and support offered by BC Housing.
• Knowledge of outreach roles, responsibilities and tasks in community.
• Knowledge of the barriers experience by clients experiencing persistent homelessness.
• Knowledge of the Residential Tenancy Act and RTB Processes.
• Knowledge of concurrent disorders.
• Knowledge of psychosocial rehabilitation principles.
• Knowledge of housing issues and community resources.
• Ability to work with people with a mental illness.
• Ability to communicate effectively, both verbally and in writing.
• Physical ability to carry out the duties of the position.
• Ability to work independently and in cooperation with others.
• Ability to operate related equipment.
• Ability to organize and prioritize.
• Ability to establish and maintain rapport with clients.
• Ability to observe and recognize changes in clients.
• Ability to communicate effectively both verbally and in writing.
• Is physically and mentally able to perform the duties.
• Computer and administration skills are required

About Coast
Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada, and operates a large array of innovative housing and community based rehabilitation services for people with a mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services.
Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth and a return to society for individuals with a mental illness through advocacy and providing direct programs and services.

This position is a float Program Coordinator position. A float pool employee may be required to work at more than one worksite of the Employer. Where no work is available, employees in float positions shall be utilized productively.

***Employees ofCoast must apply within seven days of the posting date withtheir internal account (Coast email address registered) to be considered as an internal applicant. CurrentCoast employees who apply to this posting using external accounts or after the 7 day deadline will be considered as external candidates. Seniority will not apply.***

Coast Mental Health is committed to creating a culture of diversity and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, gender, ethnicity, sexual orientation, religion or disability