Sales / Service Representative (BC - Lower Mainland)

Company Description Achieve and try to exceed area sales and customer ‘point of sale’ (POS), targets through the promotion, service and sale of company products and programs in an established territory. This will be accomplished through the development of excellent customer relationships, coupled with timely and exemplary field execution. Job Description Main Responsibilities:  Provide Service Provide exceptional service including: sales and merchandising tactics that improve productivity, product knowledge and selling sessions, ensure product display model functionality, merchandising, ordering and inventory management (including ordering, inventory reconciliation, in stock, selling through overages, process returns on a timely basis) marketing and promotional programs for each customer base. Sales Planning, Achievement and Reporting Outline an Area Business Plan that supports company goals and targets Grow the business by increased listings and gain shelf/off shelf space for new and existing products at new and existing home centre locations Develop and build on relationships with key decision makers and sales staff Liaise with internal departments ( customer orders, credits, technical assistance, marketing information and warehouse materials) Communicate accomplishments, threats, opportunities and related issues in a timely fashion to management Other Participate in special projects including but not limited to: new store set ups, overnight resets, tradeshows and weekend events as required Assist in the development and set-up of product line and customer specific plan-o-grams Assist in the development and model prototype creation of merchandising. ( bath hardware organizers) and POP for in-store use ( end-caps, wing stacks, off shelf, cross-merchandising) Standard and ad-hoc reporting (as required) Heavy lifting ( faucet master packs, bath shelf organizers) and climbing tall ladders to down stock Adhere to all safety policies & procedures Additional store accounts may be required/assigned Manage an expense plan budget and maintain company property in new and 100% operating condition Qualifications: Post secondary education in business, sales or marketing is preferred or equivalent Valid driver’s license issued by the province in which you are working 2-5 years of in-store merchandising service or outside sales experience Must be proficient in MS Office (Excel, Word, PowerPoint) Self starting individual with excellent time management skills Excellent verbal, written communication skills and presentation skills Team player with a proactive, positive attitude and honed interpersonal skills A proven track record of superior customer service and sales accomplishment Ability to work with minimal supervision, demonstrating high levels of honesty and integrity Ability to develop and follow a sales plan for area Retail store experience or course work in merchandising/retailing is an asset Experience building in-store displays and prototypes using hand/power tools Overnight travel (including air) and willingness to work non-standard hours as required Willingness to relocate (realignment of account/store responsibilities) Competencies: Active Learning Collaborates Cultivates Innovation Plans and Aligns Qualifications Post secondary education in business, sales or marketing is preferred or equivalent Valid driver’s license issued by the province in which you are working 2-5 years of in-store merchandising service or outside sales experience Must be proficient in MS Office (Excel, Word, PowerPoint) Self starting individual with excellent time management skills Excellent verbal, written communication skills and presentation skills Team player with a proactive, positive attitude and honed interpersonal skills A proven track record of superior customer service and sales accomplishment Ability to work with minimal supervision, demonstrating high levels of honesty and integrity Ability to develop and follow a sales plan for area Retail store experience or course work in merchandising/retailing is an asset Experience building in-store displays and prototypes using hand/power tools Overnight travel (including air) and willingness to work non-standard hours as required Willingness to relocate (realignment of account/store responsibilities) Additional Information Company Description: At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, holding ourselves accountable, and acting with integrity and transparency. We succeed when everyone belongs and strive to build a Home for All where all associates can be their true, authentic selves at work. Learn more about our culture At Fortune Brands Innovations, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to support inclusivity and our associates’ feeling of belonging at work. Fortune Brands Innovation (FBIN) is built on industry-leading brands and innovation within our operating segments: water, outdoors and security. We have an impressive track record of strong financial results, market outperformance and growth, which translates into career and professional growth opportunities for associates. Please visit our website at to learn more Equal Employment Opportunity FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic. Reasonable Accommodations FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at and let us know the nature of your request along with your contact information.