Customer Service Administrator

Company:  MTrec Ltd Commercial
Location: Newton Aycliffe
Closing Date: 20/10/2024
Salary: £23,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Rewards and Benefits on offer: * You will only be working Monday to Friday – no weekends! * Company Pension scheme * 23 days holiday plus bank holidays (which increases after 5,10 and 15 years’ service * A permanent contract from day one. * Superb team culture – everyone is very friendly, warm, and welcoming. * A very secure, very well-established employer, with long term career progression. Your New Career Opportunity: MTrec Commercial is proudly representing our incredibly prestigious client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. They are looking to recruit a permanent Customer Service Administrator as soon as possible. You will be joining a truly expanding and dynamic company, a superb team-based culture, and opportunities to progress and advance your career. The company are looking for committed and hard-working individuals who are looking for a long-term permanent job opportunity. If you feel you have the skills required, please apply for an immediate response! The job you will be doing: * Processing of invoices * Preparing Quotations for Builders using drawings supplied. * Input of Quotations onto Opera. * Answering emails regarding installations. * Provide cover within the Planning Department, which involves booking installation work into our Engineers (Technical Support Representative) diaries using excel worksheets Full training will be provided. * Liaising with Accounts team * Editing SDI orders to then pass on to the relevant Planner. * Dealing with stock and stock transfers at the warehouses – completing stock transfers, if necessary, when installations fail; updating stock on the Opera system following regular stock takes which are completed by Engineers * Use of Opera Software System to edit orders and ensure products are delivered to the correct warehouse, checking Engineer work number and installation dates are correct. * Accurate and timely completion of all relevant paperwork - ensuring Engineers return all signed paperwork immediately following completion of jobs. * The role is working 8.45am – 4.45pm Monday to Friday About you: * Good understanding of business and excellent organisational skills * IT skills which include Microsoft Access, Excel and Word * A good communicator and listener * A strong team player * Practical in their approach to problem solving * Attention to detail and accurate data input skills essential
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MTrec Ltd Commercial
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