Sales & Customer Service

Where Better Careers Begin!
Massage Envy Burlington - 1469 University Drive, Burlington, NC 27215

Do you have a passion for helping others? At the Massage Envy Burlington franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

• Competitive base pay of $12/ hour plus bonuses and commissions
• Employer-paid healthcare including medical, dental and vision plans
• Matching 401(k)
• Paid time off for full time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 25-40% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Benefits you'll love

Serious self-care, from your hands to your head

If your body doesn't work, you can't work on bodies. And when massage is your calling, you don't want anything to put it on hold. A self-care program is available to help you keep your body working and mental wellness resources to help you keep your mind as strong as your hands.

Ongoing education to build your skills

As a massage therapist, your learning continues long after graduation day. Take advantage of a rotating library of free continuing education and training to satisfy your thirst for knowledge without wringing out your bank account.

Your hands (and arms and elbows) are your most important tools, but they don't have to be the only tools in the treatment room. From new services like Total Body Stretch to exciting enhancements like Rapid Tension Relief and CyME Boosts, you've got more ways than ever to keep bodies working.

Appreciation for everything you do

There is no Massage Envy without massage therapists. To celebrate all you do, the Massage Envy Therapist of the Year award program was created.