Scheduling Officer

Scheduling Officer Monday - Friday 9:00am - 5:00pm HYBRID AFTER TRAINING MUST HAVE EXPERIENCE The role will be an integral part of the operational area and will provide a key link between Management teams, Field operatives, internal staff, Clients, and suppliers. It is therefore imperative that all tasks are carried out in an accurate and timely manner. Our work is closely monitored and highly regulated so it is necessary to ensure all processes are followed carefully and correctly, and that company records (including paperwork) are updated fully and accurately. DAY TO DAY DUTIES: Administer and contribute to the Agent recruitment process including Agent set up, and maintenance, on all relevant systems. Maintain and action postcode allocation and transfers as needed. Assist with the allocation of visits as required; pro-active work to be undertaken to ensure visits are allocated/completed within dictated timescales. Review of unallocated visits on a daily basis with a view to allocate to an Agent by including all available work within the area. ABOUT YOU: Excellent I.T. skills with accurate keyboard skills. Excellent interpersonal skills and ability to communicate effectively with a wide range of people, both orally and written. Ability to work and deliver in a fast paced environment with firm deadlines. Self-motivated with a positive attitude. Ability to react to change in a positive manner