Bilingual sales and customer service agent

Job DescriptionComplete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations • Provide insurance advice and solutions to clients based on their needs and ensure clients are charged premiums that correspond with risks • Exhibit a consistent, positive client experience with every conversation and resolve client concerns at the point of first-call, demonstrating the ability to connect through discussion and escalate as necessaryProfilYou are bilingual (French & English) or unilingual French • You are a natural communicator and know how to listen and empathize with people • You are tech-savvy and comfortable working between different systems • You can multi-task and stay cool under pressureYou have a high school diploma + three years of full-time customer service experience in Canada; OR • You have a university degree or college diploma; OR • You have your AEC in P&C insurance; OR Informations contractuellesDes postes sont disponibles en télétravail à 100%. Cette description est la propriété de Spartanium et ne peut être répliquée sans son autorisation.   RequirementsDEC en administration, en assurances et services financiers ou toutes autres formations pertinentes ; Un minimum de trois mois d'expérience dans le domaine de l'assurance collective serait souhaitable ; Certificat en assurance collective émis par l'AMF (un atout) ; Bonne capacité et intérêt à travailler en équipe ; Faire preuve d'un bon esprit d'analyse ; Avoir un bon sens de l'organisation et de gestion des priorités ; Bonne connaissance de la suite Office