Payroll Specialist

Payroll Specialist - £28-32k - Manchester Central Your main duties will include, but are not limited to: Effectively planning and executing customer onboarding projects for payroll in a timely manner. Taking a trusted and documented approach to appropriately balance all payroll onboarding data, such as static data, cumulative year-to-date balances, and comparisons to previous Full Payment Submission files. Explaining the onboarding process to customers through regular project sessions and timely update meetings. Ensuring that data migration documents are completed correctly and thoroughly checked during the gathering and loading processes. Assisting with the processing of parallel runs and ensuring all run results balance with the new customer’s previous payroll provider. Managing a portfolio of projects simultaneously, organizing your time to prioritize based on customer and business needs. Maintaining customer confidentiality at all times. Educating and guiding customers on both service and system features, remaining clear and concise, and always demonstrating excellent customer service. Ensuring that the payroll onboarding SLA is adhered to at all times. Managing customers to supply all data to the Onboarding Team in a timely fashion to meet the agreed go-live date. Meeting all Key Performance Indicators that are set, and documenting all key reasons for project slippage with transparency of reasons and any additional cost implications. Payroll Specialist - £28-32k - Manchester Central