Team Lead

IAA Holdings, LLC, a leading provider of loss recovery services to the insurance industry in Canada, has an opening for a Team Lead at our facility in Acheson, AB. IAA is Canada's leading live and live-online salvage vehicle auction company with auction facilities across British Columbia, Alberta, Ontario, Quebec, and Atlantic Canada. IAA's national service offering allows sellers to standardize processes across the country and provides buyers with Canada's most extensive selection of salvage vehicles. IAA has nearly 7,000 talented employees and more than 200 facilities throughout the U.S., Canada, and the United Kingdom. Responsibilities: Provides support to office staff ensuring training and productivity levels are maintained Coordinate staffing schedules, assist the management team with employee-related issues Provides a high level of customer service through education of both buyers and sellers on auction policies and procedures, addressing concerns, and completing requests in a timely and efficient manner Other duties may as assigned Educational Experience Requirements: High School diploma with Post Secondary School continuing education Auction and supervisory skills are a definite asset Must be able to work in a very fast-paced environment Proven customer service skills/experience Proficiency in MS Office Good organizational skills Excellent written and oral communication skills Experience in building and maintaining motivated teams is a definite asset Goal-oriented with a strong work ethic In return for your excellent skills and abilities, we offer a benefits package including: health insurance, RRSP Employer Matching Contributions, STD/LTD, Life Insurance/AD&D, Employee Stock Purchasing Options. IAA is an equal opportunity employer. IAA is a drug-free workplace. ***Please note that any employment offers are contingent upon successful completion and passing a background check