Store Manager

About Robert Dyas

We're a multiple channel retailer with a rich history, spanning over 150 years. Our business has evolved significantly, and we now offer a wide range of products, including kitchenware, household items, electrical appliances, home office, gardening products, power tools, china, glassware, DIY, and ironmongery.

Job Description

We're seeking a highly motivated and experienced Store Supervisor to join our team. As a Store Supervisor, you will play a crucial role in supporting the store management team, driving forward both turnover and revenues from the store based on lean principles.

Key Responsibilities

• Act as an ambassador for Robert Dyas and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers.
• Contribute towards making Robert Dyas a go-to place on the High Street by providing a consistent high level of customer service.
• Drive a culture of excellent customer service, ensuring all team members engage with customers enthusiastically.
• Assist with the training of colleagues, utilizing available tools to maximize the performance of the team.
• Ensure the security and accuracy of all company systems and ensure that all systems are utilized by all team members as per company policies and procedures.
• Promote high visual merchandising standards, ensuring that store housekeeping standards are high and continually achieved.
• In the absence of the Store/Assistant Manager, assume full accountability for the overall security and safety of our people and property, ensuring the Branch operates in line with company policies and procedures.
• Motivate all colleagues to drive sales and to achieve required KPIs.
• Liaise with the Retail Support Centre should any issues need to be reported.
• Support with any weekly time sheets.

What We Offer

• Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business.
• A great Team to work with where you can progress and make a difference at all levels.
• Access to mental health first aiders.
• Ongoing incentives to reward your performance.
• Company Pension scheme.
• Apprenticeship scheme to continue your development.
• Generous discount at at TPRG and on our benefits hub.