Software Development Manager - Express Scripts Canada

As the Software Development Manager, you will be responsible for directly managing a team of software engineers. You will own the team’s goals and end-to-end delivery of their contribution to the overall product roadmap. You will guide the team to improve their operational excellence. Working with the architecture team, you will assist the team in making architectural decisions. You will coach your team through decisions related to scalability, high-availability and other architectural characteristics that affect the performance of corporate ERP systems. You will coordinate responses to production events and guide the team to resolution. You will provide software development and agile coaching and mentoring to your team to help them develop their skills and career progression. ESSENTIAL FUNCTIONS: Team Leadership: Develop, mentor, and coach a high-performing team of ERP software engineering professionals. Work with the department director and senior manager on staff planning, budget planning, and monthly forecasting. Build and Retain Talent: Lead the recruitment process to attract top talent. Foster career development of team members. Retain top talent. Stakeholder Collaboration: Work closely with business stakeholders to understand their needs and ensure the ERP system supports business objectives. Work with the Product team and PMO to deliver roadmap features and fixes. Collaborate with architects in the design of solutions. Production Support: Oversee the support of production operations, ensuring system reliability and performance. Lead production support and operations activities working closely with other teams (Infrastructure, Customer Services, among others) to maintain optimal levels in service availability and performance. Development Management: Manage a software engineering team consisting of full-time employees, contractors, and onshore and offshore vendor resources. Responsible for enhancing and maintaining a customized ERP system supporting finance and corporate operations. Software Development Lifecycle (SDLC) Management: Oversee the entire SDLC, including requirements gathering, design, development, testing, deployment, and maintenance. Utilize agile development processes and DevOps practices in the delivery of enhancements. Quality Assurance: Implement and maintain best practices for software development, including code reviews, testing, and continuous integration/continuous deployment (CI/CD) pipelines. Project Management: Plan, execute, and deliver projects on time and within budget, ensuring alignment with business goals. Work collaboratively with our Project Management Office (PMO) in the execution of projects. Innovation and Improvement: Continuously seek opportunities to improve development processes, tools, and methodologies. Continuous Improvement: Drive continuous improvement initiatives to enhance system performance, reliability, and efficiency. Maintain and improve the development team’s high standards in writing quality scalable and supportable code, complete with appropriate unit tests, automated testing, documentation, and operationalization aspects in a CI/CD environment. Efficiency Optimization: Identify and implement strategies to optimize workflows and drive operational efficiencies. Secure Software Development: Ensure adherence to best practices for secure software development to protect against vulnerabilities and threats. QUALIFICATIONS: Post-secondary degree in computer science or related field, or equivalent work experience. Minimum 5 years of experience with application software development. Knowledge of software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, continuous deployments, testing, and operations. Minimum 3 years of management experience leading full-stack teams with a minimum of 5 direct reports. Demonstrated ability to mentor junior software engineers in all aspects of their engineering skill-set. Strong knowledge and experience in Agile methods and DevOps. Proficiency in CI/CD principles and best practices. Knowledge of architecture patterns and design patterns. D365 F&O and CE, DAX experience. Excellent written and verbal communication with experience responding to RFPs. A passion to learn and solve complex problems. Nice to have skills: Agile testing practices (such as TDD, BDD) and testing automation processes and tools. Familiarity with health care, financial or PBM industry. Experience preparing budgets and forecasts. NOTE: Internal candidates should submit their application before October 11, 2024. Express Scripts Canada is a Cigna company. Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing, and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. About Express Scripts Canada: Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third-party administrators, and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members while managing and reducing drug benefit costs for plan sponsors. It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required. We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service, and alignment. We are an equal opportunity employer that promotes a diverse, inclusive, and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be. We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities. If you require accommodation in completing the online application process, please email: [email protected] . Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response. #J-18808-Ljbffr