IAM Access Management Expert - (Job Number: 240006HM)

Identity & Access Management Center of Excellence (IAM CoE) is part of Identity Global Products Line within Group CIO in AXA Group Operations. IAM CoE is mandated to design, implement, deploy and operate globally shared products in IAM space for: Employees & contractors working for AXA (I AM-Employee) Partners working with AXA business (I AM-Business) Customer users of AXA (I AM-Customer) As part of the One Identity Program which aims to build the IAM Next Generation framework, AXA has selected Ping Identity solutions in the cloud for its new Group Authentication / Access Management platform. This new platform called “One Account” aims at providing seamless and secure access to all applications (Group and local). JOB PURPOSE IAM CoE is looking for an IAM Access Management Expert: Deliver the roadmap of One Account releases to take over the legacy platform features (e.g. Web and API access management) and implement new use cases (e.g. new authentication methods/policies, infrastructure extension). Push the deployment of One Account for new applications by developing and promoting automation and self-onboarding features. Increase our ability to manage properly new AXA global strategic orientations and initiatives we must accompany (QoS, cloud strategy, tech & data + global programs like One Network, One Workplace, etc.). MISSIONS To support One Account roadmap Design, implement and troubleshoot IAM policies. Setup of authentication methods and mechanisms. Define and implement migration strategy/approach from legacy platforms. Support patching / upgrade activities and testing with applications. Setup and deploy infrastructure evolutions (e.g. connectivity with provider, extension to other regions). Define and implement accelerators for security (e.g. SOC onboarding) and operations (e.g. monitoring). To extend One Account footprint Provide support during the demand management process, analysing fit of client’s requirements to existing use cases and scoping required effort. Develop and promote automation and self-onboarding for entities and project teams to adopt One Account faster and with more autonomy. Gather demand priorities and help follow-up and solve pending topics. To guarantee One Account Quality of Service Provide 3rd Level Support (administration, configuration, support/troubleshooting…) of One Account SaaS Platform and related on-premises components/flows in interaction with AXA environment and applications. Manage IPCR (Incident, Problem, Change, Request) for One Account platform according to Service Level Agreements agreed with AXA entities. Contribute to or facilitate secure operations of the services (e.g. responses to audit / pentest points). Contribute to knowledge management / documentation (e.g. external-facing forms, internal procedures). Contribute to problem management and continuous improvement (e.g. Service Improvement Plan). When relevant, train BAU teams, incl. skills transfer with respect to processes, methodologies and best practices. Technical skills Minimum 5 years of proven successful experience in IT infrastructure / security in a large scale organization in a Shared-Services setup. Knowledge of IAM concepts, solutions and services: identity management & authorizations, authentication/access control. Expertise in Access Management related standards/protocols such SAML 2.0, OAuth 2.0/OIDC, Single Sign-On, HTTP. Experience with Broadcom’s and Ping Identity’s IAM solutions. Familiar with Network, Workplace and Infrastructure domains. Familiar with Product Management, Project Management and Service Management practices. Non-technical skills Ability to communicate and negotiate in an international / multi-cultural environment. “Service-oriented” person with skills in managing client relationships: requirements, delivery, quality of service. Management of priorities and complex situations with multiple stakeholders (IAM, other AXA GO teams, entities, security) while keeping good relationships. Analytical skills to help drive the “continuous improvement” objective of the products towards a global service. Fluent written & spoken English and a second language a plus. #J-18808-Ljbffr