Operations Assistant

What’s the Role? As our clients Operations Assistant, you’ll be the linchpin that keeps the team and clients on track. You’ll be responsible for managing busy calendars across multiple departments, ensuring everyone is where they need to be and that all deadlines are met. Your organizational skills and attention to detail will help us maximize productivity and ensure our clients receive the world-class service they’ve come to expect from. Here’s what you’ll be doing: * Client Coordination: You’ll be the go-to person for our clients, helping them navigate our programs and ensuring they get the support they need. * Team Accountability: You’ll work closely with the team to hold everyone accountable, ensuring that targets are met and that we’re always operating at peak efficiency. * Marketing Project Management: You’ll oversee multiple marketing projects for clients, answer queries, and generally make sure the team has everything they need to succeed. * Flexibility & Adaptability: Every day is different, so you’ll need to be flexible in managing multiple tasks and priorities as they arise. * Calendar Management: You’ll take charge of scheduling for the department, making sure every meeting and deadline is accounted for. You’ll liaise with clients to get them on the calendar, keep track of what’s coming up, and make sure no detail is overlooked. Who are our client looking for? They are looking for someone who is used to keeping multiple projects moving, a people person who can nurture your team yet hold them accountable, someone who can build relationships and love their clients. A marketing background would be beneficial, but not essential