IT Key Account Manager

IT Key Account Manager Key Account Manager – IT Managed Services Location: Kent (Remote & Office-Based, covering predominantly South-East & London) Salary: Up to £70,000 DOE + Uncapped Commission (OTE £140k) + Benefits Do you have experience managing mid-market to enterprise-level clients? Are you excited by the challenge of helping businesses navigate their IT transformation journeys? Do you have IT Managed Services experience? My client is a leading IT solutions provider specialising in managed services including platform hosting, network infrastructure, data centres, and business continuity. With a broad client base spanning small businesses, public sector organisations, and large enterprises, they have built a reputation for reliability and innovation in their field. Due to sustained growth, they are expanding their sales team and are looking to appoint a dedicated Key Account Manager to maintain and develop key client relationships. Key Responsibilities: * Develop strong client relationships, ensuring high customer satisfaction and identifying opportunities for new services. * Regularly engage with clients to support ongoing service delivery and maintain account longevity. * Attend both virtual and in-person meetings, conferences, and industry events to represent the company. * Proactively manage customer requirements, collaborating with internal and external teams to deliver tailored IT solutions. * Maximise revenue potential by identifying and acting on new business opportunities within existing accounts. * Generate and follow up on quotations and proposals, ensuring timely and accurate responses. * Create and manage IT roadmaps, guiding customers through their IT development and transformation journeys. * Meet and exceed monthly, quarterly, and annual sales targets. Ideal Candidate Profile: * A motivated, experienced B2B sales professional with at least 5 years of experience in selling IT managed services. * Strong track record of achieving sales targets and generating new business (preferred but not essential). * Excellent communication and negotiation skills, with experience engaging decision-makers across various levels. * Organisational and time management skills with the ability to juggle multiple tasks effectively. * Keen interest in IT services, with the drive to learn and stay up to date with the latest technology trends. * Ability to work independently in a fast-paced, growing business environment. * Positive, solution-oriented attitude with a passion for customer service. Desirable Skills: * Knowledge of IT managed services such as IT Support, Cloud, Backup, Security, Connectivity, and VoIP. * Familiarity with Microsoft licensing (Volume, SPLA, M365, Office 365) and Disaster Recovery technologies. * A good understanding of Cyber Security solutions and data protection regulations. * Relevant certifications in Microsoft 365, Azure Fundamentals, or similar are an advantage. Additional Requirements: * Full UK driving license and own vehicle. * Flexibility to work remotely, attend on-site meetings, and accommodate occasional extended or unsocial hours. * The successful candidate will be subject to background checks as part of the client’s vetting process. This role is ideal for a results-driven individual looking to manage key accounts and contribute to the growth of a reputable IT managed services provider. The role offers a competitive salary, uncapped commission, and a range of benefits, with a clear path for career growth in a dynamic industry. Working hours: Monday to Friday, 8.45am - 5.15pm