Client Manager

Our expanding and growing Broking client is looking to recruit another Account Handler into their SME Commercial team. This is a busy environment where you'll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements. Accordingly this is a 360 degree role where you'll be looking after existing Clients but also taking New Business enquiries and supporting them throughout their Insurance lifecycle. This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients. The main responsibilities of the Client Manager role include: Handling your own portfolio of business customers Responsible for all aspects of their account including: Renewal negotiations with insurers Changes in risk Claims notification (there is a separate claims handling team) Regular contact with your customers Using specialist insurance broking software and electronic trading facilitiesCommercial classes of business to be handled as Client Manager include: Small to medium commercial combined risks Shops, offices and property owners Tradesman's liability Small fleet Goods vehiclesTo be a successful Client Manager you will demonstrate: Excellent customer service skills Strong work ethic Calmness under pressure Comfortable using Microsoft office and e-trade platforms Commercial Insurance experienceWorking hours are 9am to 5pm, Monday to Friday