Customer Service Representative

Job Summary: The Customer Service Role is the foundation of our success, we value this role and could not be a Company without you. We are experts in creating world-class customer service. We are responsible for engaging and connecting with our store customers, sharing top-quality product education, and speaking with knowledge about the Vendors. We are hiring Part-Time Customer Service Representatives as well as some limited contract positions(2 weeks) on occasion. Key Responsibilities of the Job · Interact with customers to ensure a great customer experience in a manner that values their time. · Move dynamically on the floor to continuously engage with customers and attend to customers needs · Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to Company /Vendor standards. · Use Vendors technology to support kiosk operations and provide positive experiences. · Perform cleaning tasks as needed throughout the shift to maintain the Kiosk image. · Willing to work a flexible schedule including days, evenings, weekends, and holidays. · Willing to move boxes weighing up to 15 lbs or less(when needed) · Willing to work as part of a team and/or work independently. Key Skills and Core Values You Can Bring: · Customer Experience: Enjoys working and connecting with, understanding, and helping people. · Personal Responsibility: Accepts responsibility/accountability for actions; · Is dependable. · Self-Awareness: Is aware of how words or actions may be perceived by or affect others · Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives. · Enthusiasm: Is enthusiastic about one’s own work; looks for ways to make work fun and engaging