Contract and Business Development Manager

Contract and Business Development ManagerCEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?YOUR ROLETo co-ordinate, to monitor, to develop and to grow RPS Contracts in scope. To work with key stakeholders to support the creation of an RPS business development roadmap with objectives and associated action plans. To execute agreed roadmap. To support winning new business in line with agreed roadmap.WHAT ARE YOU GOING TO DO?Contract & customer management: accountable for invoicing accuracy, credit control, operational compliance, P&L vs budget, analysis and accuracy of data generated from the IT system. To forecast contract turnover to support internal and external stakeholders. To manage customer expectations and all communication streams in terms of performance, continuous improvement, innovation, and reporting. To manage Customer Relationship at all levels. To manage continuous improvement projects and implementation projects. To design and implement KPI’s to share with the customer during monthly reviews. To design and communicate processes with the customers. To prepare and lead contract management reviews including continuous improvement and action plan.Invoice management: accountable for setting up and following operational KPI’s, which should include indicators necessary for accurate flow management. To fully document operational expectations and activity from the customer in terms of process, IT, and invoicing.Project management: to support any new RPS activity projects such as innovation, new packaging introduction, IOT. To define and support implementation roadmap for new clients. To organize and structure new contract clients prior to passing it over to the selected Contract Manager.Business development: to work with key internal stakeholders to define and implement the RPS business development roadmap with objectives and action plans. To create and deploy internal and external communications to support roadmap in winning new business. To take the lead to secure new business within agreed target list once KAM and/or GAM has opened the door. To project manage new customer launches.WHAT ARE WE LOOKING FOR?Dealing with internal and external stakeholdersCustomer focus, efficient communication, relationship ease, network building and maintenance, agility, analytical.Ability to discuss and share information in French & English with internal and external stakeholders.WHAT DO WE HAVE TO OFFER?With a genuine culture of reward and recognition, we want our employees to grow, develop, and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.ABOUT TOMORROWWe value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. #J-18808-Ljbffr