Customer Experience Ambassador

Company:  Hollywood Bowl Group
Location: Washington
Closing Date: 26/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About the Role

Are you looking for a dynamic and fast-paced environment where you can make a real difference in people's lives? As a Team Member at Hollywood Bowl Group, you'll be at the heart of delivering exceptional customer experiences that leave a lasting impression.

Key Responsibilities

* Provide top-notch customer service, ensuring every guest feels valued and entertained
* Work collaboratively with the team to create a fun and welcoming atmosphere
* Develop your skills and knowledge through ongoing training and development opportunities

What We Offer

* Competitive hourly rate and opportunities for career progression
* Access to apprenticeship programs and in-house management training
* Optional pension plan and additional holiday days with length of service
* Ongoing training and development, with the opportunity to fast-track your career
* Free game vouchers every month and 30% discount off food and drink for you and up to five friends
* Access to our Employee Assistant Program (EAP) and dedicated Mental Health First Aiders
* Financial long service awards and enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan

About Us

Hollywood Bowl Group is a leading provider of experiential family entertainment, with a passion for bringing people together for affordable fun and healthy competition. With 74 centres across the UK and 13 in Canada, we're proud to be ambitious market leaders in our field. We value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued, making us a more relevant, competitive, and resilient company.
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Hollywood Bowl Group
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