Product Manager - Energy Industry

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid, and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. About the Opportunity Our tech platform is already licensed to support 54 million customer accounts in 17 countries, and we aim to serve 100 million globally by 2027. Our technology team has grown extremely quickly as a result. With this rapid growth, we are looking for proactive Product Managers to join the Industry Implementation team and work with our developers to ensure what they do has the highest impact for our customers. The Industry Implementation product group owns all of the industry-related bits of Kraken, which is anything that is inherently market-specific and the nitty-gritty of how to operate in the Electricity and Gas industries in any/all countries we’re present. This is a complex and technical area, with a high level of complexity and regulatory compliance involved in each market. This newly formed group has not previously operated within a traditional product structure. As such, there is a unique opportunity to shape and define the products within this domain from the ground up. Not all of the products are finalised and fully defined, but some of the product areas are as follows (not a complete list, there may be more available): To ensure reliable, up-to-date supply point information through a single authoritative source, aligning with industry data and compliance needs, while offering an intuitive, user-friendly interface for efficient and centralised data management. To offer a centralised system for managing and coordinating all types of on-site appointments and jobs across countries, featuring an efficient, user-friendly interface for seamless handling of change requests, service orders, and scheduling, while providing standardised job status tracking and updates for reliable, transparent information. To provide a centralised approach to manage and integrate multiple workflows across the customer and industry life cycle, ensuring compliance with regulatory requirements, and offering a standardised workflow orchestration to optimise, scale, and improve global operational efficiency. To process settlement imbalances by checking for discrepancies between reported and actual charges, using historical data and forecasting strategies to predict usage patterns, manage and verify distributor/settlement invoices, and ensure accurate payments, while allowing for territory-specific plug-ins to optimise integration and automatically flagging, rejecting, and claiming incorrect charges. #J-18808-Ljbffr