Company:
Adecco
Location: Gloucester
Closing Date: 21/11/2024
Salary: £30,000 - £32,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Title: European Operations Team Leader
Location: Gloucester
Contract Details: Permanent, Full-Time
Salary: £30,000 to £32,000 per year
Working Hours: Monday to Friday 09:00 am - 05:30 pm with 1 hour lunch break
About Our Client:
Our client is an industry-leading organisation in the logistics and freight forwarding sector. With a strong footprint in the European market, they are renowned for their efficient and reliable services. They are now seeking a motivated and experienced European Operations Team Leader to join their dynamic team in Gloucester.
Benefits & Perks:
25 days annual leave plus 8 bank holidays
Auto Enrolment Pension Scheme (after 3 months)
Annual Salary Review
Discount Platform
Discounted Gym Membership
Full training and support
Cycle to work scheme
Employee assistance programme
Extensive learning opportunities - Learning Management System
Employee Engagement Forum
Reward and Recognition programme
Pay Day Treat DaysResponsibilities:
As the European Operations Team Leader, you will lead a small team of operational staff, ensuring the efficient running of the European Operations department on a day-to-day basis. Your responsibilities will include:
Overseeing all aspects of freight operations, including cargo booking, routing, tracking, documentation, Customs clearance, and compliance with industry regulations
Planning weekly export trailers efficiently to maximise trailer payloads
Developing key service relationships with customers, colleagues, and overseas agents to provide efficient and effective service
Ensuring good internal communication between key departments to ensure efficient loading and transport of customer goods
Resolving and managing customer/agent queries courteously and efficiently
Adding charges and accruals to shipments
Arranging all-risk insurance for high-value/client-sensitive shipments
Working with the team to align and streamline internal processes
Deputising for the Branch Manager as and when requiredEssential (Knowledge, skills, qualifications, experience):
To be successful in this role, you should possess the following:
Experience of working in a freight forwarding/logistics role, particularly European road freight (essential)
Strong customer service skills
Commercial awareness
Clear and confident communication
Analytical & accurate, with excellent attention to detail
Assertiveness
Computer literacy and the ability to learn how to use new systems effectively
Ability to work collaboratively as a team player
Confident using Microsoft packages such as Word, Excel, PowerPoint
Good attention to detail when handling data
Ability to manage time effectively and prioritise workloadDesirable (Knowledge, skills, qualifications, experience):
The following are desirable but not essential qualifications and experience:
Experience of working in a supervisory role
Ability to load/plan/route export trailers for cost-effective groupage trailer planning with experience in using weights, volumes, and loading metres
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
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