Microsoft Cloud Integration Engineer

Typical Day in Role: Able to support systems infrastructure, hardware, and software, including analysis, planning, design, development, implementation, provisioning, upgrade and day-to-day operations. Extensive experience in supporting and managing Windows 10 and Windows 11 operating systems at a global enterprise level. Possess expert knowledge in Operating system delivery technologies: SCCM OSD Microsoft Deployment Toolkit Microsoft Autopilot Expertise in image capture, OS deployment, advertisement, task sequences, queries and device management using MDT, SCCM and Intune. Have expert knowledge of PowerShell scripting for task automation and configuration customization. Solid knowledge of Active Directory environments with multi-forests, Active Directory security groups, OUs and GPO management. Understanding of Network Concepts: Working knowledge of LAN/WAN protocols, VPN, certificate-based authentications, and services i.e.: TCP/IP, DNS, and DHCP. Understanding end-user device technology and manage enterprise-wide changes, incidents, and support requests to minimize business impact. Strong ability to lead and deliver business solutions, while managing stakeholder projects and support requests. Technical document writing experience for technical documents and End user support documents. Candidate Requirements/Must Have Skills: 10+ years of industry experience as a Technical Analyst. Hands-on experience with supporting Windows 10 and MS Intune product line. Advanced understanding of Windows 10 and 11 operating system architecture. 3-5 years of experience in providing Level 3 support for imaging solutions. 3-5 years in building, testing and maintaining the Windows 10 global workstation image using standard SCCM OSD TS solutioning or Intune feature update. Nice-To-Have Skills: Understanding of Scripting and application packaging. Understanding of Active Directory Environments with multi-forests: Understanding GPO, Group Membership and OU Structures. Understanding of Network topology: Working knowledge of LAN/WAN protocols & services i.e.: TCP/IP, DNS, and DHCP. Understanding of working with physical and virtual workstations. Understanding or general knowledge of standard Change Management processes. Driver management skills. Bilingual in Spanish is an asset. Soft Skills Required: Excellent communication skills, problem-solving and organizational skills. Should be a team player. Education & Certificates: Bachelor’s degree in computer science, Computer Engineering, MIS, Information Technology, or similar degree; equivalent combination of education and experience may substitute for degree. Certifications such as Microsoft Certified: Identity and Access Administrator Associate is an asset. #J-18808-Ljbffr