Receptionist / Host

Job Title: Receptionist / Host Location: Chester, UK Working Hours: Monday to Friday, 9:00 am - 6:00 pm (with a 30-minute lunch break) Alternate Saturdays, 8:30 am - 12:30 pm Salary: Commensurate with experience About: My client a leading automotive dealership in Chester. They are seeking a friendly and professional Receptionist / Host to be the first point of contact for our customers. The successful candidate will play a crucial role in ensuring a positive experience for all visitors, from the moment they walk through the door. Key Responsibilities: Customer Service: Greet and welcome customers, ensuring they feel valued and comfortable. Communication: Answer and direct phone calls efficiently and handle inquiries with professionalism. Appointment Management: Schedule and confirm customer appointments, coordinating with the sales and service teams. Administrative Tasks: Maintain a tidy reception area, manage incoming and outgoing mail, and assist with basic administrative duties. Team Collaboration: Work closely with sales, service, and management teams to ensure smooth operations and excellent customer service. What We're Looking For: Experience: Previous experience in a receptionist, host, or customer-facing role is preferred. Skills: Excellent communication skills, both in person and over the phone. Proficiency in basic computer applications. Personality: A warm, approachable demeanour with a strong focus on customer service. Flexibility: Willingness to work alternate Saturday mornings and adaptability to assist with various tasks as needed. Professionalism: A polished appearance and a positive attitude. Benefits: Competitive salary, commensurate with experience. Friendly and supportive work environment. Opportunities for career growth within the dealership. Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy