Senior Analyst, Revenue Management - Inventory Optimization

Job Summary

The Senior Analyst, Revenue Management - Inventory Optimization is responsible for managing the company’s passenger seat inventory across its network for optimal revenue generation. This position reports to the Senior Manager, Revenue Management – Inventory Optimization.

Duties & Responsibilities

• Develop and implement Porter’s passenger seat inventory management strategy for assigned portfolio of routes and align day to day inventory management tactics with the adopted strategy.
• Analyze passenger demand using the RMS and other tools in order to determine and implement optimal seat inventory allocation strategy.
• Analyze booking profiles on all assigned markets periodically to ensure optimal seat inventory and to identify opportunities to recalibrate the RM System for maximum revenue.
• Develop optimization parameters and monitor alerts on all assigned markets to ensure maximum revenue is being achieved at a flight level.
• Develop expert level knowledge on booking patterns, travel patterns, special events and holidays, competitors and other variables on the assigned markets.
• Develop reporting and refine market level KPIs, track performance versus set goals, find revenue opportunities and close any revenue leakage holes
• Maintain and suggest pricing and revenue management system parameters to deliver on the chosen course of action.
• Liaise with internal and external commercial and operational stakeholders to ensure policy and required customer experiences are realized on a day-to-day basis.
• Support all commercial and/or applicable operational initiatives to successful completion.
• Ensure data and revenue integrity are paramount in all day-to-day processes, databases and dashboards. Rectify any integrity issues.
• Develop and conduct training and education programs for both Revenue Management Analysts as well as other stakeholder groups as required.
• Maintain high level of familiarity with Revenue Management Systems to ensure alignment with Inventory management goals.
• Proactively work with Pricing Team to identify and align inventory decisions with pricing strategy and also resolve any and all revenue issues.
• Analyze and implement overbooking decisions inline with company policy in order to maximize flown revenue per flight and minimize denied boarding costs.
• Analyze and provide fare quotations for group requests on assigned portfolio of routes.
• Active participation in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operation; understand comply and promote the Company Safety Policy.
• Ensure Company Values are engrained in day-to-day operations.
• Other duties as assigned

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications

• Minimum of 24 months of previous Airline Inventory management experience required
• Good knowledge of Airline Pricing, Network Planning, Distribution and Interline Partnerships
• University degree with a focus in Business, Economics, Marketing, Finance, Network Planning, Strategic Planning, Operational Research, Mathematics or Engineering is required. MBA or M.Sc in the above fields is an asset
• Strong quantitative and analytical skills
• Strong organizational skills with demonstrated ability to meet deadlines
• Working knowledge of industry revenue management systems is required
• Advanced proficiency in MS Office (focus on Excel)
• Proficiency with database management tools and analytic tools required (SQL,etc)
• Solve problems through developing partnerships, finding opportunities and determining appropriate solutions

Location

Toronto Downtown Office (250 Yonge Street) #LI-Hybrid

Company Description