Job Description:
The Ministry is seeking the services of one (1) Business Analyst, Level 3, to work as part of the Project Management & Program Delivery project team in collaboration with the core project team, solution delivery vendor(s) and other stakeholders as required.
• Provide support during the design, implementation and testing phases of the project.
• Report progress of assignment on a regular basis to Project Management, raise any issue and concerns and propose mitigation strategies.
• Lead and/or participate in teams developing solutions within MTO’s Transportation Safety (TS) Division.
• Conduct feasibility analysis, project scoping and provide project work estimates.
• Conduct Joint Requirements Planning and Joint Application Design sessions.
• Analyze and map processes / data for current state and future state.
• Requirements development involving requirements elicitation, elaboration, analysis, specification and validation.
• Use of ministry mandated requirement management tools and templates for requirements
• Review and feedback of technical design documents.
• Conduct and/or participate in walkthroughs at each project milestone.
• Knowledge transfer to TS and I&IT Cluster at all stages of the assignment.
• Report status to, and follow overall direction from the Project Manager and/or Lead Business Analyst.
The Deliverables include (but are not limited to):
• Business Cases and Request for Bids
• Business requirements / rules
• Business process models
• System Requirements specifications
• Business / Data Glossary
• Business and System use cases
• User epics, stories and themes / Product backlog and sprint plans
• Data requirements / models (conceptual / logical)
• Functional and Non-functional requirements
• Requirements Traceability Matrices
• User Interface specifications, low and high fidelity prototypes
• Report specifications
• Test plan/strategies, test cases
• Risks and Issues
• Status reports
• Work plans, e.g. requirements management plan
• Artefacts/documents required for enterprise architecture development from a business needs point-of-view (contextual and conceptual), as required for the Architecture Governance Point review process
• Other artefacts as determined by the project
Support to Development and Test teams in following areas (but are not limited to):
· Building and testing support to development team
· Reviewing test strategy, test plan and cases
· Management of defect logs
· Testing Applications
· Supporting end-user inquiries
· Defining the integration test plan
· Defining the user acceptance test plan
· Identification and resolution of problems/issues
· Document and manage risks and liaise with other project teams to coordinate project interdependencies.
· Documentation of all artefacts in a shared project library.
Skill Set Requirements
• Knowledge with Solutions Development Life Cycle (SDLC) and structured methodologies including agile, waterfall and iterative
• Demonstrable experience with Business Object Oriented Modeling, UML tools and techniques.
• Demonstrable skills and experience with documenting deliverables outlined in Deliverables section
• Work Experience in investigating, analyzing, estimating system applications in a large integrated mainframe and mid-tier environment
• Proven experience with all stages of automated system implementation in complex mainframe, with online and batch transactions
• Proven experience with sprint facilitation, interpretation of business needs to technical requirements, facilitation of project meetings for reviews
• Experience with the Public Sector architecture.
• Demonstrable knowledge of Public Sector applications, databases and systems; demonstrated experience working with legacy infrastructure hosting environments such as mainframe with complex applications; Experience with supporting legacy applications and transformation of legacy solutions using COTS products such as Oracle Siebel
• Demonstrable knowledge and experience working in accordance with policies and procedures of Public Service Sector
• Demonstrable knowledge of Project Management framework in the Public Sector and Architecture Checkpoint requirements
• Excellent analytical, problem solving and decision-making skills.
• Experience in conducting feasibility analysis, project scoping and providing project work estimates
• Experience with requirements development involving requirements elicitation, analysis, specification and validation
• Experience with documenting user stories, planning and managing product backlog, planning and managing sprints, and implementing in an iterative manner
• Demonstrated experience in the facilitation of project meetings for reviews
• Experience in reporting progress of assignment(s) on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies.
• Can work effectively independently and in a team environment.
• Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, vendor(s) and other stakeholders.
• Excellent facilitation, presentation, time-management and problem-solving skills.
• Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).
• Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.
• Creative, innovative, and can think outside the box to visualize solutions that meet business needs.
• Knowledgeable in design thinking, have a user-centric mindset and attention to detail.
• Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established
• Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock-ups using advanced tools
• Able to resolve issues in a timely manner, provide options and recommendations.
• Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.
• Understand business metrics and able to translate business goals and objectives into digital experiences.
• Able to prioritize change requests from clients and guide the team in determining how best to address them.
• Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler, Better, Faster Services Act
• Strong research skills to perform industry research, provide options and make recommendations for solution improvements.
Experience and Skill Set Requirements
Evaluation Project Requirements Evaluation Breakdown
Modeling and Methodologies – 25%
* Demonstrated experience with the Software Development Lifecycle (SDLC) and methodologies such as waterfall and Agile methods with a focus on iterative development and delivery with proven ability to lead sprints.
* Demonstrated experience with Business Object Oriented Modelling, UML tools and techniques
* Demonstrated experience with Public Sector Digital Service Standard and Digital assessment processes
* Experience with the Zachman framework , Public Sector Architecture Governance Points and deliverables
Technical Skills – 15%
* Proven experience in investigating, analyzing and estimating system applications in a large integrated mainframe and mid-tier environment
* Experience with all stages of automated system implementation in complex mainframe, with online batch, and Financial reconciliation transactions
* Experience working with legacy infrastructure hosting environments such as mainframe with complex applications; Experience with supporting legacy applications and modernizing
* Demonstrated experience with implementation of business solutions using Custom off the Shelf solution implementations such as Oracle Siebel based systems and photo comparison technologies
* Ability to document requirements using story boarding utilizing tools such as Azure DevOps and Jira
* Demonstrated experience with HP ALM (Quality Center) to support test activities
* Experience with prototyping tools to deliver high quality prototypes and mock-ups
* Experience with submitting and managing project collateral (conceptual and logical) in repository tools such as PowerDesigner
* Experience with reporting tools such as Microsoft Power BI
Business Analysis Skills – 25%
* Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates
* Ability to write high quality business cases, working with corporate governance bodies and navigating approvals
* Experience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.)
* Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements
* Demonstrated ability in conducting feasibility analysis, project scoping and providing project work estimates
* Experience with requirements development involving requirements elicitation, analysis, specification and validation
Communication Skills – 15%
* Excellent analytical, problem solving and decision-making skills
* Excellent communication skills
* Demonstrated experience in the facilitation of project meetings for reviews
* Experience in reporting progress of assignment on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies
* Experience with creating automated information and status reporting
Business Subject Matter Knowledge and Expertise – 15%
* Good understanding of program & service concepts, general and best practices, business processes & rules, stakeholders & relationships, service delivery models (incl. self service / digital service), private & public partnership, etc in complex and high-impact critical Public services related to licensing, registration, permit, enforcement, safety inspection, photo identification and related fraud prevention line of businesses, services, or functional areas, in relation to I&IT application software delivery
Public Sector Experience – 5%
* Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices
* Demonstrable knowledge of Public Sector applications, databases and systems while developing cross cluster, multi-year business solutions including knowledge of Custom off the Shelf product implementations with third party vendors
* Experience working in accordance with Acts, Policies and Procedures of Public Sector Services