Director of Engineering

Entity: WELL EMR GroupPosition: Director of EngineeringType: Full Time Location: Toronto, ON About the Company: WELL is an innovative technology enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients. WELL’s practitioner enablement platform includes comprehensive end to end practice management tools inclusive of virtual care and digital patient engagement capabilities as well as Electronic Medical Records (EMR), Revenue Cycle Management (RCM) and data protection services. WELL uses this platform to power healthcare practitioners both inside and outside of WELL’s own omni-channel patient services offerings. WELL owns and operates Canada's largest network of outpatient medical clinics serving primary and specialized healthcare services and is the provider of a leading multi-national multi-disciplinary telehealth offering. WELL is publicly traded on the Toronto Stock Exchange under the symbol "WELL". About the Team:The WELL EMR Group is responsible for the development and support of the OSCAR platform, a leading Electronic Medical Record (EMR) software in Canada that supports thousands of providers and millions of Canadian patients across the country. Primarily located in the greater Toronto area and the greater Vancouver area, the team currently works remotely due to COVID with expectations to remain remote for the near future. We are remote first with hybrid support where desired. Position Summary:Reporting to VP Engineering, the Director of Development will oversee the Oscar engineering team (currently 20 developers) and is responsible for the technical execution of the full Oscar engineering roadmap.What you will be doing:Technical Execution: As the lead of the engineering team, your key responsibilities is the delivery of quality software that delights our customers and meets our strategic objectives. Success factors: % of Epics that are delivered on time is greater than 80% Rate of software bug injections is reducing quarter over quarter. Deployment frequency is increasing quarter over quarter.Prioritization of Technical Projects:Working with the product management team and your lead staff developer, you will ensure that projects supportive of the product roadmap are identified and advocated for. Success factors: Improvement in developer productivity through the leveraging of appropriate tools. Improvement in observability and user data metricsTalent Development: The OSCAR EMR engineering team is a combination of youthful and energetic talent with a growing balance of experienced developers. Providing coaching, goal setting and personal development support for all levels of the team is an important responsibility of the role. We believe that a team that is actively growing will produce its best outcomes. Success factors: Team members are actively working towards and tracking against stretch goals and learning objectives.Greater than 95% voluntary staff retention rate within your first 12 monthsTechnical Alignment: Working with your peers’ technical leads at sister companies within the Provider Solutions business unit at WELL, you will align regularly with other engineering teams to drive enterprise technology re-use and reduce duplication of effort across teams. About you:As a technical leader, you are expected to have intimate software development experience. You are familiar both with the execution of modern software development tools and practices as well as in building high performing software development culture and teams. As a leader, you inspire those around you to improve and seek to constantly improve yourself. You do not shy from the hard work of leading from the front and don’t deflect responsibility.You have:Qualities:Humble: Balance your deep experience in software development with a humility that provides support for those around you to ask questions with comfort and ease. Don’t rush to dismiss. Provide space for all ideas. Promote the best ideas without ego. Leadership: You ensure goals and alignment are established and ensure that all teams are actively working towards those goals. Productive: Exhibit a daily drive to results that is thoughtful but values action over perfection. Professional: Demonstrate professionalism in all aspects of software development. Does not cut corners but also doesn’t die on hills of purity and process. Smart: The role requires individuals that have a generally high level of intelligence and a mental toughness for solving problems. Skills: Programming: You are comfortable with the JVM ecosystem including Spring, Hibernate and have comfort in the Angular frontend framework sufficient to provide technical guidance and direction. Architecture: You have a strong mind towards modern architecture including the Azure platform, Identity systems, modern authentication flows, data systems, etc. Communication: Able to communicate clearly in a structured and thoughtful fashion. Provides context (background) and clarity (details) as required and appropriately. Direct. Coaching: Is eager to help others. Loves to see the team grow and improve. Recognizes raised hands and provides support with comfort. The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization. At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate. WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’ ESG strategy pillar.Want Read more about us: https://stories.well.company/