M&E Contracts Manager

Job Description: M&E Contracts Manager (Mechanical Bias) Company Overview: We are a London-based SME delivering mechanical and electrical services across both the public and private sectors. Our services include one-off installations, planned preventative maintenance programs, and emergency call-out services available 24/7, 365 days a year. Position Overview: The M&E Contracts Manager (Mechanical Bias) will oversee service delivery for both residential and commercial reactive maintenance and planned preventative maintenance (PPM) works. This role will manage a team of supervisors and engineers working on heating, water, and gas-related systems. The ideal candidate will have extensive mechanical knowledge and experience in managing M&E contracts, ensuring high standards of performance, safety, and customer satisfaction. Key Responsibilities: Workload and Output Management: * Ensure efficient workload distribution, optimizing outputs while minimizing costs by managing resources effectively. * Monitor and maintain real-time updates on work orders and job completion, ensuring adherence to Service Level Agreements (SLAs). * Control and monitor contract spend, overseeing chargeable jobs and ensuring accurate financial reporting. * Plan and ensure delivery of PPM activities in line with contract requirements, meeting all KPIs. * Collaborate with the planning and procurement team to ensure timely ordering and installation of parts with minimal disruption to clients. Qualifications: * Minimum HND in a mechanical discipline (essential). * At least 5 years of M&E project or contract management experience. * Supervisory or management qualifications (essential). * Experience with M&E contracts in social housing is highly advantageous. * Commercial or domestic gas ACS qualifications (desirable but not required to be current). Knowledge, Skills, and Experience: Knowledge: * Strong understanding of building maintenance services and engineering principles, particularly for mechanical systems in commercial properties. * Familiarity with commercial PPM programs and their management. Skills: * Excellent leadership skills with a pragmatic and decisive approach. * Strong verbal and written communication, able to translate technical information for diverse audiences. * Proficient in reading drawings, schematics, and problem-solving. * Well-organized, detail-oriented, and able to multi-task in a fast-paced environment. * Competency in Microsoft Office and data analysis tools. Experience: * Proven track record in managing M&E contracts, particularly in the gas distribution or social housing sectors. * Experience managing contracts worth over £2M. * Thorough knowledge of Gas Safety Management Regulations, Electrical Safety Standards, and relevant statutory requirements. * Successful experience in leading engineering teams and conducting contract review meetings with clients. Special Requirements: * Fluent in English. * Full UK driving license. * Willing to undergo a DBS check. * Flexible approach to working hours, including being available for out-of-hours work when required. This job description outlines the core duties and qualifications required for the role of M&E Contracts Manager with a focus on mechanical systems. It is designed to attract a candidate with the technical expertise and management experience needed to deliver high-quality service