Dispatcher/- Booking loads western canada

The Dispatcher/Customer Service & Order Entry will execute the day-to-day activity of their assigned region. This includes monitoring of the fleet, accurately distributing, receiving, and updating information. Identifying and participating in the resolution of issues relating to day-to-day driving activities is an essential responsibility of the City Dispatcher. You must be well organized, an excellent communicator and have a keen sense of timeliness in carrying out daily activities.*Specific responsibilities include:** Dispatch: Transmitting and receiving all information relevant to the driver/cartage company performing his/her duties within the Company and customer requirements.* Satellite and Telephone Management: Handling of all drivers related satellite messages or calls within assigned and overflow queues.* Reporting: This involves the recognition, communication and documentation of situations that should be reviewed by other parties, for information, action and record keeping purposes.* Problem Resolution: Working on behalf of both the Driver and the Company to resolve any day-to-day issues that may arise.*Our ideal candidate will possess the following qualifications:** Must have 2-3 years of experience in similar role & same industry* Educational background in Supply Chain Management (or other relevant area such as Business)* Comfortable to operate computer and computer software or ability to learn fast* Dedicated experience providing customer service in a similar work environment* Well organized, an excellent communicator and have a keen sense of timeliness* Demonstrated attention to detail, communication, problem solving and planning abilities* Knowledge of the transportation industry and North American geography are considered assets* Able to quickly adapt to changes, shift focus, meet deadlines, and complete time-sensitive tasks.*Why Galaxy Freightline:** Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career* Dispersed work environments that promote a healthy work-life balance* Meaningful and impactful work and projects with an essential service provider*Galaxy Freightline is committed to Diversity and Inclusion in the Workplace*Job Types: Full-time, PermanentPay: $40,000.00-$60,000.00 per yearBenefits:* Casual dress* Company events* Dental care* Disability insurance* Extended health care* Life insurance* On-site parking* Paid time off* Vision careFlexible Language Requirement:* French not requiredSchedule:* Morning shiftSupplemental pay types:* Bonus payAbility to commute/relocate:* Mississauga, ON: reliably commute or plan to relocate before starting work (required)Experience:* dispatching: 2 years (required)* Dispatcher/Customer Service: 2 years (required)Work Location: In person