Quality Monitoring Officer

Our client, a global leader within the financial services industry, is currently recruiting for a Quality Monitoring Officer to be responsible for upholding and enforcing business and Industry quality standards. This is a fantastic opportunity to join a company that pride themselves on providing a dedicated and trusted service to their clients. Previous Skills & Experience: * Previous compliance or quality monitoring experience gained from the Financial Services Industry or similar regulated environment. * An analytic thinker, with strong investigative and problem-solving skills * Proven ability to make considered and reasoned decisions based on facts * Excellent communication skills, written and verbal, with the ability to provide and receive constructive feedback in a positive manner * Ability to build rapport and maintain strong working relationships * Ability to work as an effective team member * Experience in using Microsoft Office packages Our client boasts a vast list of fantastic benefits, including: * Competitive basic salary * Generous holiday entitlement scheme, with the opportunity to purchase extra leave * Company matched Pension Scheme (up to a specified limit) * Life Assurance * Regular company social and sporting events * Plus, many more… (V/12958)