Executive Director of Operations

We are looking for a strategic and dynamic Executive Director of Operations to lead and manage the operations of a Care Home Group in Wales. You will be responsible for driving high performance across all Homes, working closely with the Regional Operations Managers to deliver compliant, compassionate care, and operational excellence. This is a pivotal leadership role that requires strong experience in health and social care, as well as a commitment to financial sustainability and continuous improvement.   Key Responsibilities: Operational Leadership: Provide clear and consistent leadership to the Regional Operations Managers, ensuring that all Care Homes operate smoothly and deliver high-quality, person-centred care. Financial & Operational Performance: Ensure the financial sustainability of all Care Homes by managing budgets, maximising occupancy, and controlling expenditure. Compliance Management: Oversee compliance with regulatory, contractual, and organisational standards across all Care Homes, identifying issues early and implementing Action Improvement Plans as necessary. Leadership & Mentorship: Drive a culture of compassionate leadership across all Homes, supporting teams to perform effectively and continuously improve their delivery of care. Strategic Development: Work alongside the CEO to set and execute the company’s strategy, ensuring that organisational culture and standards are embedded throughout all services. Continuous Improvement: Lead initiatives aimed at raising standards and ensuring that services are continuously striving for excellence. Stakeholder Collaboration: Build and maintain strong relationships with internal and external stakeholders, including Commissioners, ensuring that the company is working collaboratively and meeting expectations. Monitoring & Reporting: Provide management information and performance reports, analysing trends and making recommendations for improvements across the portfolio of Homes. Team Development: Ensure all staff have the necessary skills and access to development opportunities, and monitor the implementation of company-wide policies. What We’re Looking For: Experience: Minimum of 5 years of experience in health and social care, with proven expertise in managing large, dispersed teams. Experience with financial management, business development, and overseeing complex HR and compliance processes is essential. Leadership Skills: Strong leadership capabilities, with experience in guiding teams through change, managing performance, and embedding a culture of continuous improvement. Communication & Interpersonal Skills: Excellent communicator with the ability to convey complex messages clearly and foster strong relationships with a range of stakeholders. Financial Acumen: Confident in managing budgets, setting financial targets, and ensuring financial performance is aligned with organisational objectives. Strategic Thinker: Ability to formulate and implement strategies, ensuring alignment with sectoral developments and organisational goals. What We Offer: Competitive salary and benefits package Opportunities to lead and shape the future of the organisation A supportive and collaborative work environment Apply Now to join a forward-thinking organisation and make a real difference in the quality of care provided across our homes