Team Manager

Team Manager Sutton £16.73 per hour OVERVIEW Improve each client’s quality of life and promoting and maintaining independent living for themselves and any dependents they may have. KEY RESPONSIBILITIES * Under the direction of the Service Manager, to line manage, lead motivate and support the team at Sutton DA Service. * Create a culture of continuous improvement, with a focus on evidence, evaluation and quality assurance. * Deliver a service that is both outcomes based and person-centred. * Ensure the service is delivered in a co-produced and trauma informed environment openly recognising the expertise of service users. * Deliver operationally against contractual and organisational KPIs * Deliver services that are safe, complying with all relevant health and safety policies and legislation. * Ensure that all service and client information is appropriately recorded and shared in line with policy, legislation and good practice. * Ensure comprehensive and accurate reporting is in place and lead on data due diligence and internal and external reporting. * To participate in the recruitment, induction, supervision, annual appraisal and (if required) the performance management of the staff team. * Ensure a commitment to personal development within the team. * Manage disciplinary and grievance procedures and good practice guides. * Provide expert knowledge of domestic abuse and VAWG and understanding the needs of women, children and men fleeing DA. PERSON SPECIFICATION * Experience of working with people with a range of different support needs, aspirations for their future and associated risks. * Experience of delivering high quality Accommodation-based/Outreach support services to people with a range of needs and risks. * Good knowledge of welfare benefits and housing options and legislation related to statutory duty. * Good understanding of the range of issues, diagnoses, and treatment relevant to the client group including mental health and substance misuse. * Commitment to equal opportunities and to promoting service users’ rights, privacy, dignity, choice and control. * Ability to travel throughout Sutton and other Boroughs. * Previous experience of using computer-based systems to accurately record work any service user details. * Knowledge and understanding of safeguarding issues and ability to address them appropriately Schedule 9 (1a) of the Equality Act 2010 applies to this position Please apply with your CV via the apply button