Customer Service Attendant

WHO WE ARE CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too. THE ROLE The Customer Service Attendant plays an important role, providing quality leisure programs, services and facilities to our military members and their families. Our services are tailored to help families with the challenges they may face due to military life and make the most of everyday activities such as going to the playground or gym. We believe that when members of the Canadian Armed Forces are able to take good care of themselves and their families, they can do better both at home and at work. Whether families need to sign the kids up for swimming lessons, improve their fitness, make friends in a new community, our services are here to help. As a Customer Service Attendant each day will be different as you manage access to the facility, answer customer inquiries and oversee services such as membership sales while maintaining a cash float and providing daily sales reports. You will book facilities and programs, controlling the use of sports and recreation equipment while providing guidance to customers on the operation of the equipment, performing minor maintenance when required and help ensure the cleanliness of the equipment and facility. We are looking for dynamic, independent and motivated individuals to join our team, helping us ensure recreation is all about fun! QUALIFICATIONS NEEDED Education, Certifications and Licenses High School Diploma Current CPR and Standard First Aid certification HIGH FIVE Principles of Healthy Child Development or HIGH FIVE Sport. HIGH FIVE Healthy Minds for Healthy Children Experience In cash handling In office administration Competencies Client focus, organizational knowledge, communication, innovation, teamwork and leadership LANGUAGE REQUIREMENTS English Essential / Bilingual (English and French) an asset Reading: Functional Writing: Functional Oral: Functional BENEFITS AVAILABLE Health Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, Accidental death and dismemberment coverage. Work Life Balance: Paid/unpaid leave, including vacation pay, family related leave and personal days. Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans. Learning and Development: P ayment of professional association memberships, online learning opportunities including a Linked I n Learning sub scription and second language training. Perks: Discounts provided through CF One Member Appreciation. OTHER INFORMATION This is an on-site position with an assigned work location. The successful candidate will be required to complete a Vulnerable Sector Check. START DATE October 28, 2024 INCLUSION AND ACCOMMODATION CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.