Complaints Officer

Your new company We are partnered with a large and expanding housing association to recruit Complaint Officers for their team. Your new role You will be guiding customers through the complaint handling process, investigating their case and reaching a fair outcome. What you'll need to succeed You will need previous experience of customer service and complaints, and experience with operating in a KPI-focused environment. You will also need to be able to commit to working in the office for the training period, before a transition to a hybrid model. What you'll get in return £15 - £18/hour doe Hybrid working after training period 12 week assignment starting 16th September What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)