IT Procurement Officer

Competition:           #43478 Salary:                     $1,587.24 - $2,867.11 Bi-Weekly / $41,268.24 - $74,544.86 Annually (PR 1 - PR 11) Position Type:        Term (1 Year) Benefits:                 Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension Location:                Halifax Department:           Cyber Security and Digital Solutions Union Status:         NSGEU-NSPG Closing Date:         July 16, 2024 @ 11:59PM Atlantic Time Benefits & Perks At the Department of Cyber Security & Digital Solutions with the Government of Nova Scotia, we are committed to providing a fulfilling work environment with numerous benefits and opportunities: Work-Life Balance: Maintain a healthy work-life balance with a 35-hour work week. Secure Your Future: Take advantage of our defined benefits pension plan for a stable retirement. Generous Time Off: Enjoy all national/civic holidays, 18 sick days, and family leave provisions. Flexible Work Arrangements: Accommodate your needs with various options for flexibility, such as hybrid schedules. Employee and Family Support: Access our Employee and Family Assistance Programs for resources and guidance. Support in Times of Need: Receive short- and long-term disability assistance when required. Cross-Sector Collaboration: Experience the power of collaboration as you engage with various government departments. Unlock a world of knowledge, expertise, and connections, contributing to the betterment of our province. Growth & Development: Open doors to professional growth within the department and beyond. Explore diverse career paths in specialized areas such as digital service design, cybersecurity, enterprise risk, digital platform services, and mission IT. Lifelong Learning: Continuously expand your knowledge and skills through training and development programs. Professional Advancement: Immerse yourself in the government landscape and discover endless opportunities for learning, advancement, and making a meaningful impact. Join the Department of Cyber Security & Digital Solutions and experience the benefits of a fulfilling career, supported by comprehensive perks, career development opportunities, and a diverse range of paths to explore within our department and across the government.About Us At the Department of Cyber Security and Digital Solutions (CSDS), we prioritize people and are dedicated to driving digital transformation that meets modern expectations. Our mission is to support government departments and partners in their digital transformation journeys, ensuring that digital services are user-centered, efficient, and impactful for all Nova Scotians.  We don’t just implement digital solutions; we navigate the complexities of digital transformation by modernizing outdated systems and ways of working. Our role is to make a real difference by ensuring that our digital services are accessible and user-friendly.  At CSDS, we celebrate diversity, inclusion, and belonging. We recognize that the people who use government programs and services come from all walks of life, and it’s essential that we reflect the communities we serve. We are committed to creating an environment where diverse perspectives and experiences are valued, and where all talent can thrive. By embracing these values, we deliver better, more accessible, and inclusive public services. Your Role and Its Impact The IT Procurement Officer will be responsible for the delivery of Procurement services to clients within the NS Government and Nova Scotia Health.  In more detail, the Officer will: Work with complex purchase orders of IT hardware and software, billing, cost recoveries, and reconciliation Working with Service Level Agreements and Operational Level Agreements Reconciling vendors, client statements, bulk, and consignment orders of $1,000,000 or more with efficient and accurate delivery Execute audits and troubleshoot discrepancies. Perform system administration functions to include monitoring software jobs and tools, while problem solving and identifying issues. Work with automated procurement systems and tools Manage and resolve escalations pertaining to the procurement and delivery of IT hardware and software. Work with software license management and IT Asset Management & Procurement projects Work independently and as a team member, coaching and mentoring team members and clients.As a Officer you will also be responsible for: Working with senior leadership and executives on Service Excellence Requests Working with vendors to build relationships and understand IT contracts. Creating and managing procurement catalogs Working in a high pressure and fast paced environment with the ability to multitask and to meet strict deadlines. Timely resolution to procurement and billing inquiries IT Ticket and Que Management Implementing solutions and ensure appropriate risk management. Providing procurement services and support to special IT projects.To be Successful, You Have Proven experience to bring to the role of the IT Procurement Officer, to provide service excellence to clients in the NS Government and Nova Scotia Health; you are passionate about working in IT Asset Management and Procurement and with IT Vendors. You are experienced in IT technology and understand current technology trends and service provision. You have proven experience in procurement services such as purchasing, cost recovery, billing, financial reporting, analyzing, and problem solving.  Other keys to your success would include: Have strong decision-making skills. Ability to interact with all organizational levels and demonstrate strong professional presence. Ability to communicate and ensure the client is well-informed of the necessary steps to resolve their issues. Demonstrate ability to manage client and vendor relationships. Demonstrate the ability to schedule tasks and priorities, in a fast-paced environment. Demonstrated ability to troubleshoot, recommend and implement solutions. Promote and maintain a professional and positive attitude between the different teams during times of pressure. Demonstrated experience of reconciliation of vendor accounts Knowledge of software such as FileNet, Assyst, SAP, Adobe, Excel, Outlook Email. Knowledge of IT Asset Management including IT Hardware & Software Experience working with complex projects in Procurement.Education & Experience Graduation from a recognized information technology program. Or an equivalent combination of training and experience may be acceptable in place of education requirements. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application. We will assess the qualifications using one or more of the following tools: written test, oral presentation, interview, and reference checks.Additional Information This is a TERM employment opportunity for 1 Year.  The appointment status (‘term’, ‘temporary’ or ‘casual’) is dependent on the start date of the successful candidate. Pay Grade:  PR 01 - PR 11  Salary Range:  $1,587.24 - $2,867.11 Bi-Weekly Employment Equity Statement:Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application. This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:   Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.  External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.  Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [email protected].