Claims Handler

Ref: 700 Role: Claims Handler Salary: £25,000 - £30,000 Located: Wath Upon Dearne Hours:- Monday to Friday 09:00 – 17:00 The role: * Primary focus on administration support to the sales team through the claims process, as requested by the Managing Director and/or Senior Manager. * Maintain live claims portfolio within the Acturis software house, regular updating of files, leading the way for the client. * Meet business administration requirements including support of internally based sales administration and support on claims when required, in line with FCA regulatory requirements. * Ensure proper documentation and record keeping of all business activities in line with business requirements, policies and procedures and FCA regulatory compliance. * Actively encourage and engage in improvements that can made to the operations of the business as and when required * Undertake any other activities as requested by the management team as and when required. * Assist in Claims development – Training new or existing staff when required. Day -to-day-tasks * Take details when a customer reports a claim * Issue & Maintain claim forms * Give advice on the claims process * Check insurance claims * Ensure premiums have been paid and that policies cover the claim * Gather information like receipts, photographs or valuations * Arrange payments on straightforward claims The successful candidate: * To be thorough and pay attention to detail * Customer service skills * Administration skills * The ability to work well with others * Patience and the ability to remain calm in stressful situations * Sensitivity and understanding * A desire to help people * Business management skills * To be able to use a computer and the main software packages competently Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role. Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance