Site Merchandiser

We are seeking a Site Merchandising Specialist, for a 3-month contract with 2-3 days onsite at our client's Mississauga office. This role is responsible for leading the planning and execution of essential site experiences, including seasonal campaigns, new programs, brand pages, and corporate initiatives. You will collaborate closely with key stakeholders such as merchants, marketing teams, marketplace strategic brands, and technology partners to create and manage impactful customer experiences.Key Responsibilities:Enhance Customer Satisfaction: Utilize web analytics, customer research, vendor insights, and industry reports to continually improve customer satisfaction across various categories, seasonal events, programs, and corporate initiatives.Develop Digital Experiences: Support corporate marketing and strategic brand programs by ensuring that the client's website effectively communicates key messages across all digital touchpoints.Manage Site Experience Delivery: Oversee the end-to-end delivery of site experiences, from strategy to deployment, by briefing key delivery teams and program managing these elements.Collaborate on Personalization and Automation: Work with technology teams to implement data-driven, personalized site experiences that foster long-term customer loyalty.Drive Data-Informed Decisions: Employ A/B testing as a core strategy to shape future site experiences and optimize performance.Maintain Best Practices: Research and document best practices for digital and mobile experiences, ensuring the latest trends are integrated into site enhancements.Cross-Functional Collaboration: Partner with senior leadership in Merchandising, Marketing, and Technology to coordinate and integrate efforts.CMS Management: Implement and manage the CMS repository strategy, ensuring assets and content are organized, accessible, and intuitive to streamline site maintenance and maximize efficiency.Skills and Qualifications:Expertise in web analytics and customer research, with a strong understanding of digital experience strategy.Proven problem-solving skills, with the ability to develop comprehensive solutions and thrive in an agile environment.Strong communication skills, with the ability to persuade and present data-driven insights to enhance site experiences.Minimum 2 years of experience in site merchandising and deployment.Familiarity with content management systems (CMS) and the ability to manage digital assets and promotions effectively.Success in this role is measured by improvements in brand visibility, navigational efficiency, site conversion, customer loyalty, and overall satisfaction. If you are passionate about creating compelling digital experiences and have the skills to drive site performance, we encourage you to apply!