Information Technology Manager -

The Information Technology Manager’s responsibly is to oversee, coordinate, and manage the information systems, data, and infrastructure both on and offsite. Role overview: The Manager of Information Technology role ensures the effective and efficient implementation, maintenance, and support of cross-organization technology systems and projects, including optimizing the technical infrastructure. They will coordinate information activities with other departments and directly advise the Executive leadership team on the implications of proposed actions and decisions taken by the IT and Security Departments. Key Responsibilities: Create and maintain a preventive maintenance schedule for equipment and facilities. Project Management Train new hires and other team members. Lead the process to oversee the IT requirements and guide the team to adhere to required company standards. Prepare documentation of the inspection process, which includes detailed reports and performance records. Coordinate with vendors to schedule IT visits and ensure timely completion of outsourced tasks. Ensure accurate documentation of work order details, including scope, time estimates, and materials required. Monitor work order progress and update stakeholders on the status of ongoing IT tasks. Review completed IT work orders/invoices for accuracy, completeness, and quality of work. Assist with the identification and evaluation of potential vendors for IT services and assist with the negotiation of contracts. Actively search for and recommend improvements to the system and processes. Perform other duties as assigned or needed. Utilize CMMS system and other required software and applications, review, enter, schedule based on priority, and track work orders for IT requests. Schedule maintenance tasks and allocate appropriate resources to complete them. Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field (Master's degree preferred). Project Management experience an asset Excellent communication and interpersonal skills Proficiency in using IT Service Management Systems (ITSM). Ability to prioritize tasks and manage multiple projects simultaneously. Clear criminal record is required. Proficient in an array of software, including, SAP and other ERP/MRP systems, SQL, Application Programming Interface (API), Microsoft office programs (MSSE would be an asset), Power BI, etc. Customer service experience required. Strong organizational and time management skills. Knowledge of IT best practices and security, privacy, and confidentiality standards. Strong leadership and team management skills, with the ability to inspire and motivate a diverse team. In-depth knowledge of IT infrastructure, networking, cybersecurity, and cloud technologies. Experience in developing and implementing IT strategies aligned with business objectives. Strong problem-solving and decision-making abilities, with a focus on innovation and continuous improvement. Knowledge of ITIL (Information Technology Infrastructure Library) and other industry frameworks. What You Will Receive: Annual salary range: $110,000-$120,000 Paid annual vacation Extended medical benefits