POSSE Technical Support Specialist

POSSE Technical Support Specialist:On behalf of our client, Procom is seeking Three (3) POSSE Technical Support Specialists for a 24-month engagement.POSSE Technical Support Specialist Job Details:Our valued client requires Three (3) POSSE Technical Support Specialists to develop web applications to support the Industrial Waste Disposal and Landfill weather monitoring processes used by Waste & Recycling Services (WR&S) group. The existing applications are built on an older Silverlight/ArcGIS platform. This project will analyze functionality of the existing applications including its limitations and establish the design and development of a new application that meets current and future needs of the WR&S group with modern technology.POSSE Technical Support Specialist Responsibilities:Provide Technical support for the POSSE platform and related applications.Research, analyze, evaluate, test, and recommend solutions for advancing the POSSE technology platform.Work as a data business analyst for new or undocumented business processes to ensure sure the processes can be supported by data structures.Provide specialized support to investigate and solve user, interface and system problems - including problem identification, documentation, and analysisDevelop and execute detailed test plans for all newly developed custom code including coordination of testing activities, and support for user acceptance testing during major software changesQuality assurance, error handling and statistics collecting during system analysis, data processing, and data conversion Deliverables:Maintain and support critical systems ensuring high system availabilityDevelop and maintain application support documentationAdhere to change control policy and procedures when planning and deploying changesPractice continuous improvement by recommending changes in to IS procedures, standards and processes where improvements have been identified.*This work is to be performed onsite at a City location. During the escalated COVID-19 pandemic, the ICT worker will be allowed to work remotely. Following de-escalation of COVID- 19 and if applicable, the ICT worker will be notified to return to work onsite at a City location.POSSE Technical Support Specialist Must Have Skills:Seven (7) years of development experience with Computronix Public One Stop Service Experience software (POSSE) 7.x.Seven (7) years of experience developing and implementing data migration/conversion/ cleanup processes/scripts for large databases.Seven (7) years of experience with POSSE Architecture and Design.Five (5) years of POSSE System Integration experience (e.g. ESRI/geospatial, EDMS, payment providers, SAP, etc.).Five (5) years of POSSE reporting experience (e.g. XtraReports, Ad Hoc Reporting Module, and Corral).Five (5) years of POSSE integrated tools and utilities experience (e.g. OLE Converter, XtraReports Converter, and ADIEU).Ten (10) years of experience with Oracle 11g+ and PL/SQL.Ten (10) years of experience with C#, ASP.NET, VS 2005/2010.POSSE Technical Support Specialist Nice to Have Skills:Experience with Integration with a Data Warehouse RepositoryPrevious work experience with municipal, or other large government organizations;Experience with enterprise workflow and systemsDeep understanding of POSSE specific performance tuningMastery of POSSE StaffUI/Winchester configurationHands-on experiences working with projects and or providing application supportStrong written and verbal communication skills;Ability to develop trusted relationships with clients;Ability to work with minimum supervision in a team environment, demonstrating innovation, initiative, a customer service focus, positive ambassadorship and the ability to meet commitments.POSSE Technical Support Specialist Assignment Length:24 monthsPOSSE Technical Support Specialist Job Location:Calgary, Alberta