Logistics Coordinator

Logistics Coordinator Summary

The Logistics Coordinator is responsible for the direct management and handling of freight shipments for clients utilizing various modes of transport. This includes providing rate quotations, negotiating rates with carriers, booking transportation, and completing necessary documentation. The Logistics Coordinator is expected to provide guidance and alternatives to clients to ensure shipments move quickly and efficiently from origin to destination.

Core Competencies

1. Communication
2. Customer Focus
3. Quality Orientation
4. Time Management
5. Adaptability / Flexibility
6. Creative and Innovative Thinking
7. Development and Continual Learning
8. Problem Solving
9. Accountability and Dependability
10. Decision making and Judgement
11. Ethics and Integrity
12. Planning and Organizing
13. High Energy & Stress Management
14. Team Work
15. Results Focused
16. Negotiating
17. Providing Consultation

Job Duties

• Arranging freight shipments utilizing various modes of transport throughout North America and internationally
• Data entry functions into internal freight application systems
• Data entry into external client SAP applications as required
• Documentation generation for domestic and international purposes not limited to work orders, proforma invoices, B13’s, air waybills, ocean bills of lading etc.
• Daily tracking & tracing of shipments with carriers, verify receipt of shipments
• Updating clients daily on the status of their shipments
• Client / vendor interaction daily through email, phone, and face-to-face when required
• Vendor rate negotiations
• Ensure vendor invoicing approval and auditing is completed accurately and in a timeframe consistent with the company policy
• Respond to customer rate requests in a timely manner
• Filing and maintenance of files on a daily basis
• Problem solve cases of missing documentation / lost freight as required
• Advise management of any issues or problems with customers, carriers, or vendors
• Provide operational support for co-workers when needed
• Ongoing professional improvement through the participation in educational courses, seminars, and webinars
• Other duties as assigned

Requirements

• High School Diploma, GED, or equivalent
• Completion of CIFFA education or industry equivalent training is strongly encouraged
• Strong verbal and written skills to communicate with co-workers, vendors, and clients located throughout North America and worldwide
• Basic mathematical skills
• Highly effective negotiation, diplomatic, and conflict resolution skills
• Diligent attention to detail
• Good organizational, time management, and prioritizing skills
• Able to work effectively under pressure
• Ability to work well with others
• Strong analytical and problem-solving skills
• Ability to interpret and act upon complex instructions
• Excellent understanding and ability to use Lotus Notes, Microsoft Excel, Microsoft Word, and related computer programs

Work Conditions

• Travel may be required
• Manual dexterity required to use desktop computer and peripherals
• Sitting, standing, and walking for extended periods of time
• Overtime as required